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1. About
TABLE OF CONTENTS
1.1 VISION, MISSION AND CORE VALUES
1.2 SCHOOL CULTURE
1.3 CIS LEARNING PRINCIPLES
1.4 ACADEMIC PROGRAMME
1.5 CLASS CONFIGURATION
1.6 OUTDOOR LEARNING
1.7 LANGUAGE ACQUISITION PROGRAMME
1.8 STUDENT SUPPORT AND WELLBEING SERVICES
1.9 LIBRARY SERVICES
1.10 DIGITAL LITERACY

1.1 VISION, MISSION AND CORE VALUES

Vision

Unleashing the potential of every individual so they can own their future.

Mission

Engage. Enlighten. Empower.

Core values

  • Collaboration
  • Creativity
  • Curiosity
  • Generosity
  • Respect

1.2 SCHOOL CULTURE

Our story

What will tomorrow look like for today’s student? They will work in jobs that don’t yet exist. They will tackle challenges we don’t yet understand. And they will experience opportunities we can’t yet imagine.

Our job is simple. We equip students with the knowledge and skills needed to adapt and navigate the world as it changes.

We believe those who will thrive in the future are those who can create connections, those with the ability to put things together.

They will connect theory and practice, people and places, collaboration and innovation, intention and action.

We instil the desire to question, to analyse and to explore.

We build the capability to create, to build and to implement.

To connect ideas in ways that push them forward.

To connect skills in ways that drive lifetime development.

To connect with people in ways that build understanding.

To connect to places in ways that will make the world their own.

This is what we empower our students to do.

To connect. To succeed. To thrive. To own the future.

1.3 CIS LEARNING PRINCIPLES

The following learning principles are the fundamental understandings that guide teaching and learning at CIS. They are the beliefs that we see as essential for fostering optimum learning in our classrooms:

  • Learners need to feel safe, valued, and supported in order to learn. We create an inviting, respectful, and nurturing learning environment.
  • Learners progress along a developmental continuum. Learners move through similar stages of development at their own rate and in their own way. We measure learning in a variety of ways, and gauge achievement on a continuum in tandem with programme learning expectations.
  • Learners are competent, creative, and full of potential. We respect learners’ capabilities and build on their varied experiences, prior knowledge, and perspectives. We provide learners with opportunities to express themselves, discover new interests, and challenge themselves to maximise and become actively responsible for their own learning.
  • Learners construct knowledge, and co-construct knowledge through social interaction. Learners expand their knowledge of the world, build understanding, and create new ideas through individual and collaborative questioning, evaluating, and revising.
  • Learning is optimised within stimulating and thoughtfully created environments. Our learning spaces are welcoming and aesthetically pleasing for each stage of development. Opportunities for learning use a wide range of resources, including educational technology, and evidence of student thinking is displayed in a variety of ways. Learning engagements are inspiring, thought provoking, and relevant.
  • Learners develop and express their understanding in a variety of ways. Learning looks different at each stage and reflects learners’ individual strengths, needs, and learning styles. Teaching is differentiated to meet these individual traits, and learners are provided various options for processing and demonstrating their learning.
  • Learners make the best progress toward their academic potential when they are challenged with high standards. We expect the best of our students and hold them accountable to challenging standards of performance. They know what excellence looks like and what it takes to achieve it.
  • Learning requires meaningful feedback and reflection. Teachers provide frequent oral and written feedback that inform and improve learning. Opportunities are provided for learners to think about how, what, and why they are learning, and to participate in peer and self-assessment.
  • Dialogue is a primary process through which we construct knowledge. Building new understandings is often a social process. Teachers enable students to construct new ideas together through dialogue, and to use language as a tool for reasoning and inquiry.
  • Engaging students in inquiry with a focus on conceptual understanding fosters lifelong curiosity and depth of learning. Our students are enlightened through questioning, and empowered through knowledge, understanding, skills, and attitudes to continue learning throughout their lives. They use their learning to take meaningful action in response to their own needs and the needs of others.

1.4 ACADEMIC PROGRAMME

As an IB school, we follow the International Baccalaureate from pre-kindergarten to grade 12.

By grade, our programmes are:

1.4.1 International Baccalaureate programmes

"The aim of all IB programmes is to develop internationally minded people who, recognizing their common humanity and shared guardianship of the planet, help to create a better and more peaceful world."

(International Baccalaureate Organization 2007)

Building on the inquiry-based IB philosophy, students are encouraged to question, discover and communicate through an interdisciplinary and integrated approach to learning. The combination of highly trained teachers, a challenging, yet flexible curriculum and an individual approach to learning, allows students to develop to their full potential. The end result is a quality education for the international student. The goals and philosophy of the three IB programmes are consistent. The MYP naturally follows the PYP, and it also serves as excellent preparation for the IB DP. Visit ManageBac and My.CIS for schoolwide curriculum information.

1.4.2 Nursery programme

Our nursery programme is PYP inspired and both inquiry and play-based. It focuses on developing foundational social, literacy and numeracy skills, as well as fine and gross motor skills.

1.4.3 CIS Foundation programme

The CIS Foundation programme is designed for students in grades 3 to 8. It is a rigorous one-year programme that aims to swiftly equip each student with the necessary English skills (reading, writing, listening and speaking) so that they can successfully meet the expectations of CIS's curriculum.

1.4.4 Who to contact if you have programme or curriculum questions? Please contact your child's teacher(s) if you have questions about our curriculum. You may also contact our IB and curriculum coordinators, and our divisional principals.

PYP coordinators:

  • Jane Lobsey
  • Austin Wellman
  • Angela Gao Na
  • Lorelie Brokenshire

Primary science coordinator:

  • Michelle Lee

MYP coordinator (grades 7 to 10)

  • Rebecca Hosick

IB DP coordinator (grades 11 and 12)

  • Elsa Baptista

CIS Foundation programme lead

  • Robert Brown

1.4.5 The International Baccalaureate (IB) learner profile

The Learner Profile is central to all IB Programmes at CIS. These are qualities that we hope will characterise all members of our school community. These attributes are taught and modelled by our teachers and staff, and are central to our evaluation of students’ progress. Visit the IB website for more information about the International Baccalaureate Programmes.

1.5 CLASS CONFIGURATION

Our school has a long-standing, thoughtful, deliberate and educationally sound process for creating optimal class lists each year. There are a host of factors we consider, information we discuss and data we evaluate in building final class lists.

This process involves the observations we have made across the course of the year, and conversations we may have had with parents throughout the year. As we consider the confidential information we have on students, and what will be optimal from a learning perspective, we don’t use further feedback from parents in the final placement decisions.

Our policy is that we respectfully but consistently decline any and all parental requests to change class configurations or teacher assignments at any stage throughout the year.

1.6 OUTDOOR LEARNING

Open Minds programme

Open Minds sees Primary students (grades 1 to 6) spending up to four days over the academic year in a variety of real-world settings. Investigation topics are linked to both our curriculum and the PYP units of inquiry. First-hand experience with artefacts, field experts, and opportunities to go behind the scenes create unique moments of extremely powerful hands-on, minds-on learning.

Please contact your child’s teacher or the Open Minds lead on your campus to learn more.

1.7 LANGUAGE ACQUISITION PROGRAMME

From pre-kindergarten to grade 6, students specialise in French or Chinese, while students in grades 7 to 10 specialise in English, French, Chinese or Spanish. Students will receive daily lessons (or equivalent) in the language chosen. You can view what is on offer on this page on our website. As indicated in the school’s terms and conditions of enrolment, parents are expected to commit to their child’s language choice for the entire school year. If parents wish to change their child’s language programme for the subsequent school year, they must notify the school by 1 March.

1.8 STUDENT SUPPORT AND WELLBEING SERVICES

English language learning

The English Language Learner programme (ELL), offered to English programme students in senior kindergarten (SK) to grade 10 and Chinese-English bilingual (CEB) / French-English bilingual (FEB) students in grade 1 and 2, develops a student's English language proficiency needed for academic success in all subject areas. Participation in the English Language Learner (ELL) programme is mandatory, if, after student assessment, CIS is of the view that the student requires support.

Learning Support

Learning support is intended for students who need additional services to help them achieve the learning outcomes of the IB curriculum. Participation in the learning support programme is mandatory, if, after student assessment, CIS is of the view that the student requires support. The learning support programme may include tiered learning support, occupational therapy, or speech therapy.

Specialists and external service providers conducting classroom observations or external services must do so at the written request of CIS. References and observation reports are strictly confidential and will be sent via the school directly to consultants.

Pastoral care and counselling

Pastoral care and counselling focus on building relationships that recognise the uniqueness of each individual. We incorporate strategies that support and guide each student. Read about our pastoral care and counselling programme.

1.9 LIBRARY SERVICES

The CIS library focuses on providing supportive services and programme collaboration. Global information literacy and literature that reflect our multicultural school community are integral to active, authentic life-long learning and inquiry.

Our library staff provide a wide variety of resources that are appropriate for the range of age and language abilities of our students, mindful of the diverse, multicultural population, and support the IB curriculum that is taught in our classrooms. The library is a changing and dynamic place and is an intrinsic part of the busy daily life of the CIS community.

This document contains information about accessing the following library services:

1.10 DIGITAL LITERACY

As a Common Sense Digital Citizenship certified school, we educate students to use their devices safely and responsibly. Students must ensure the security of their devices at all times and the school will not accept responsibility for loss or damage to these often expensive items.

Read more about our One to World iPad programme and MacBook requirements on the digital literacy page of our website.

The use of devices such as smartphones, tablets and laptops is allowed as long as it supports the curriculum and is aligned with the IB learner profile.

2. Communication, confidentiality and feedback

TABLE OF CONTENTS

2.1 SCHOOL CALENDAR

2.2 TEACHER COMMUNICATIONS

2.3 SCHOOL COMMUNICATIONS

2.4 PARENT TO PARENT COMMUNICATIONS

2.5 HOMEWORK

2.6 ASSESSMENT AND REPORTING

2.7 PARENT EDUCATION

2.8 YEARBOOKS

2.9 UPDATING YOUR CONTACT DETAILS

2.10 INVIGILATING EXTERNAL EXAMS (FOR CIS STUDENTS ONLY)

2.11 PERSONAL DATA PROTECTION POLICY

2.12 CAREGIVER'S RESPONSIBILITIES

2.13 REPRESENTATIVE'S RESPONSIBILITIES

2.14 POLICY CHANGE NOTIFICATIONS

2.15 CHANGE IN OWNERSHIP/MANAGEMENT

2.16 CONFIDENTIALITY

2.17 FEEDBACK

2.18 SURVEYS

2.19 DISPUTE RESOLUTION

Communication in a school environment is critical, and there are a range of ways we communicate information about our curriculum and programmes, your child’s learning, and school events.

2.1 SCHOOL CALENDAR

The school calendar can be viewed on My.CIS and includes all school events. What you see on the calendar will be aligned with your child(ren)’s grades. An overview of the key dates for this school year is also archived on the My.CIS dashboard.

2.2 TEACHER COMMUNICATIONS

What

What

Where/how?

When?

Why

Primary

Midweek learning update

via SeeSaw

Midweek

A post that keeps you updated as to what your child has been learning in class during the week.

Primary

Friday reminders

via My.CIS grade level pages

Friday afternoon

To keep you updated about your child’s classes, key dates and any important class information.

Primary

Units of inquiry

via ManageBac

24/7

So you are fully informed about your child’s units of inquiry, programmes and learning.

Primary

Conferences

face to face

Three times per year

To understand more about our programme, and your child's progress.

Secondary

Due work, assessments and curriculum

via ManageBac

24/7

So you are fully informed about your child’s programmes and learning.

Secondary

Email

Only as needed

When we have something to share with you.

Secondary

Conferences

face to face

Twice a year

To understand more about our programme, and your child’s progress.

2.3 SCHOOL COMMUNICATIONS

There is a range of communications you will receive from the school. The grid below outlines what you receive, how and when. The information is applicable to all parents.

Please contact our communications department if you are not receiving communications.

What

Where/how?

When?

Information

Week at a Glance (WAG)

(school-wide newsletter)

email

Friday afternoon

Key dates; school-wide, campus-wide and divisional information

Parent advisories

(stand-alone emails)

email

as needed

time-sensitive, need to know information

Mosaic

(stories celebrating life at CIS)

- e-zine

- online (Mosaic)

- print magazine

10 issues each school year

online: 24/7

Biannually

School celebrations, learning updates and student/staff achievements

School calendar

See the calendar in My.CIS

daily

All school events and key dates

Sync the calendar to your phone: iOS or Android

My.CIS

My.CIS.edu.sg

as needed

School directories, policies and procedures, services information, archived information and access to registration systems

SMS alert

delivered to your mobile phone

critical updates

Critical time-sensitive, need to know information

2.4 PARENT TO PARENT COMMUNICATIONS

CIS facilitates parent to parent communication through CIS Google chat groups at the class and grade level. Parents are encouraged to use these official communication channels as CIS does not share individual family contact details with other parents.

2.5 HOMEWORK

Homework assignments reinforce new concepts and skills and help build desirable work and study habits. Homework will be assigned according to the age and needs of students. The amount of time that students spend doing homework depends on how much reinforcement is needed, and the grade level. We ask that parents give support and encouragement for their child in developing good work and study habits by:

  • talking with your child about what he or she is learning
  • establishing a specific nightly homework period
  • providing a quiet place to study that is free from distraction
  • being available to answer questions
  • reviewing completed work
  • informing the teacher when problems arise

CIS does not assign homework on holidays or during school breaks. We believe students need a break from academics during this time, too.

To read more about homework expectations for your primary school child, please refer to the relevant programme guidelines below:

2.6 ASSESSMENT AND REPORTING

Reporting periods for the different grades are as follows:

  1. Pre-PYP (nursery) and PYP (pre-kindergarten to grade 6): two formal report cards. There are also three conferences each year.
  2. MYP (grades 7 to 10) and DP (grades 11 and 12): four formal reporting periods which consist of four report cards (two progress and two formal). There are also two conferences per year.
  3. CIS Foundation programme: students receive two progress reports and two formal written reports each school year.

2.6.1 Conferences

Parent teacher conferences are an integral part of the reporting process. These conferences provide an opportunity for students, teachers and parents to identify progress to date and to set future goals and directions. At student-led conferences, students present their progress and achievement to their parents. Conference dates are available on the school calendar.

Communication and the partnership between home and school is a crucial part of school life. This partnership is built around the premise of “no surprises” when it comes to the academic progress of students.

Parents are welcome to communicate with the teacher at any time if questions or concerns arise. Please make arrangements with your child’s homeroom teacher/teacher advisor to find a mutually convenient time to meet.

2.6.2 Report cards

Day to day assessments in the classroom are designed to:

  • monitor student progress
  • target areas for growth
  • adjust teaching strategies

The primary purpose of report cards is to communicate to parents on student progress.

Report cards at CIS are issued in digital form only (they are not printed). Report cards for each child can be accessed in the ManageBac “Reports” section.

  • Primary students (nursery to grade 6) Formal report cards are available in January and June. Parents will be notified by email when reports are ready to be viewed and downloaded in ManageBac.
  • Secondary students (grades 7 to 12) Reporting consists of four written reports throughout the school year. Parents will be notified by email when reports are ready to be viewed and downloaded in ManageBac.
  • CIS foundation programme Formal report cards are issued twice a semester. Parents will be notified of report card release dates, and reports are emailed directly to parents.
  • Additional report cards If you require report cards from prior school years (before ManageBac), please let the administrative staff at the respective divisional office know two weeks prior to the date the report cards are to be collected.

The cost of report card transcripts is $6 each. If additional transcripts requested need to be posted, parents will be charged postage for the additional copies.

2.6.3 Report cards and attendance requirements

This document outlines the attendance requirements for report cards.

2.7 PARENT EDUCATION

We offer a range of ParentEd sessions (parent workshops and seminars) across the school year. These ParentEd sessions, which are designed to communicate a range of elements of our programme, are advertised in the Week at a Glance newsletter.

2.8 YEARBOOKS

Each year in June, every student receives a copy of the CIS yearbook*. If a student has left and the parent requests a yearbook to be posted to their home address, postage will be payable. The finance department will be able to advise on the cost of postage.

Additional copies of the yearbook can be purchased at S$55.00 from the main office on each campus. Additional copies are available until sold out.

2.9 UPDATING YOUR CONTACT DETAILS

CIS has a central database for all student information. This information is vital to ensure ongoing and prompt correspondence with families.

Change your contact details via My.CIS. Applicable changes will be shared with teachers and other departments.

All other changes to parent or student records (passport number, NRIC number, etc) can be sent via email to the respective email below.

2.10 INVIGILATING EXTERNAL EXAMS (FOR CIS STUDENTS ONLY)

When a CIS student is required to complete entrance examinations for another school, and parents request that they take the test and be supervised at CIS, the following protocols will apply:

  1. The classroom teacher or the teacher will liaise with the respective divisional office or campus to book a half-day supply teacher to supervise the writing of the exams. If there is more than one child in the same family needing exam writing supervision, please let your child’s teacher know as they can be done at the same time. Upon confirmation, a suitable room will be booked for your child.
  2. Since the entrance exams are generally emailed or sent to the classroom teacher or vice principal he/she will give them to the supply teacher and review the general instructions on the day of the exam.
  3. Parents will be responsible for covering the cost of the half-day supply teacher ($120.00 + GST) as well as the cost for getting the entrance examinations to the next school. The payment can be made by parents on the day of the exam at the finance counter (see 6.2 for opening hours) in the main office, and a receipt will be issued. Our Finance department will pay the Supply Teacher for their services directly.

It is important that these tests are kept secure/confidential and mailed/couriered by CIS. Parents should not review the exams before or after completion.

2.11 PERSONAL DATA PROTECTION POLICY

CIS respects the privacy of its students, parents, staff, community members and visitors to its website and campus. Personal data is collected by CIS for the purpose of supporting the operations of the school. All collection, use, disclosure, or processing of data is undertaken in compliance with Singapore’s Personal Data Protection Act 2012 (“PDPA”). View CIS’ personal data protection policy on our website. At no time will CIS share another parent/family’s contact or personal details with others.

2.12 CAREGIVER'S RESPONSIBILITIES

If a student’s (grades 5-12 only) parents/legal guardian are unable to deal with CIS for day-to-day matters or reside overseas, then a caregiver (who is a Singaporean or Permanent Resident of Singapore) above the age of 25, having charge or control of the student during the school year, should be appointed by the parent/legal guardian. Appointed caregivers are required to live in the same residence as the CIS student and meet all other caregiver expectations. Students in grade 4 or below must reside with at least one parent while enrolled at CIS. View the responsibilities of caregivers in English. (You can also view it in Chinese or Korean).

2.12.1 Change in caregiver / caregivers contact details

If at any time a parent changes their child’s caregiver, or if a caregiver’s contact details change, parents must update the school by completing a new caregiver agreement and sending to the respective email below.

2.13 REPRESENTATIVE'S RESPONSIBILITIES

A representative is required for the purpose of school communications whenever a parent does not speak English or is not literate in English. The representative must be a responsible adult resident in Singapore and must be literate in English. View the responsibilities of representatives.

2.13.1 Change in representative / representative's contact details

If at any time a parent changes their child’s representative, or if a representative’s contact details change, parents must update the school by completing a new representative form and sending to the respective email below.

2.14 POLICY CHANGE NOTIFICATIONS

Parents and students will be informed of any changes to CIS's admission guidelines, rules, regulations, policies or codes of conduct via an email advisory and/or the weekly Week at a Glance (WAG) newsletter. It is the responsibility of parents, and students as necessary, to read these school communications.

2.15 CHANGE IN OWNERSHIP/MANAGEMENT

CIS will inform the parents/caregivers within 14 days of any:

  • Change in the ownership of CIS; and/or
  • Change in key management such as a change in directors, partners or members of CIS’s management committee who have control or management of CIS, and top management personnel including CEO, principals or officers who are appointed to manage CIS’s day-to-day operations.

2.16 CONFIDENTIALITY

CIS, its officers and staff may obtain, hold, use and communicate, on a “need-to-know” basis, confidential information which, in their opinion, is material to the safety and welfare of the student. The student consents to CIS communicating with any other school which the student has attended, or currently attends or which the student should attend, about any matter concerning the student or about payment of fees, whether or not the information being passed on is also held in machine readable form. The confidentiality obligation of the school shall not apply to:

  1. any information which becomes generally known to the public;
  2. any information which is, at the time of disclosure, legally in the possession of the CIS; or
  3. any information which is required to be disclosed pursuant to any applicable legal requirement or legal process issued by any court or any competent government authority or rules or regulations or policies of any relevant regulatory body.

2.17 FEEDBACK

CIS adopts a closed loop feedback management system to gather and address all official feedback received from stakeholders (students, parents and external parties) for continuous improvement. View our feedback process on our website.

2.18 SURVEYS

The school also seeks feedback formally from students and parents via surveys. Each year, parents are invited to participate in an annual survey called the “Parent Pulse” while students in grades 4 to 12 are invited to participate in the annual "Student Pulse" survey. The purpose of these surveys is to gather feedback on academic programmes, sporting and arts programmes, extracurricular activities, campus facilities, teachers and staff, etc. This feedback is used in CIS’s ongoing improvement plans.

2.19 DISPUTE RESOLUTION

In the event that the student/parent and the PEI are unable to resolve a dispute, or a student/parent is not satisfied with the outcome, the student/parent and the PEI (CIS) may refer the dispute to the Singapore Mediation Centre (SMC) or Singapore Institute of Arbitrators (SIArb) through the CPE Student Services Centre (SSC) or email cpe_contact@cpe.gov.sg for mediation prior to instituting any legal action. Further details about official feedback and dispute resolution can be found in our feedback and dispute resolution policy.

​3. Health services
TABLE OF CONTENTS
3.1 SCHOOL NURSES
3.2 NURSES' CONTACT DETAILS
3.3 MEDICAL INSURANCE
3.4 VACCINATION AND IMMUNISATION POLICY
3.5 EMERGENCY CONTACT DETAILS
3.6 NUT ALLERGIES
3.7 MEDICATION ADMINISTRATION
3.8 EMERGENCY MEDICATION
3.9 STUDENT ILLNESS DURING THE SCHOOL DAY
3.10 WHEN TO KEEP YOUR CHILD HOME FROM SCHOOL
3.11 MEDICAL CERTIFICATION (MC)
3.12 USING MOBILITY AIDS IN SCHOOL
3.13 MEDICAL EMERGENCY

3.1 SCHOOL NURSES

CIS has full-time nurses on campus who provide first aid, and maintain up-to-date health records for each student. Parents must advise the school of any medical concerns about their child. Parents are always welcome to come by and meet the school nurse in person to express any concerns that they may have about their child’s health.

3.2 NURSES' CONTACT DETAILS

Our nurses’ contact details are on the health and wellbeing page in My.CIS.

3.3 MEDICAL INSURANCE

CIS has in place medical insurance for all students. This document outlines full details regarding medical insurance coverage and the claim process.

3.4 VACCINATION AND IMMUNISATION POLICY

CIS follows the Singapore government's advice, recommendations and guidelines around vaccinations, pandemics and endemics.

3.4.1 Mandatory immunisations

In Singapore, immunisation against both measles and diphtheria is mandatory under the Infectious Diseases Act. Immunisation against these two diseases is also a CIS condition of enrolment. This Singapore National Childhood Immunisation Schedule outlines what vaccines are needed and when. With effect from 1 February 2019, it is mandatory that all children aged 12 and below, who were not born in Singapore, must provide evidence of diphtheria and measles vaccinations when applying for long-term residency passes. This page outlines the process that you will need to follow, while this page outlines some frequently asked questions.

3.5 EMERGENCY CONTACT DETAILS

Please ensure your contact information is kept up to date, as we need to be able to contact you in an emergency.

In an emergency situation where no parent or caregiver can be reached by telephone, the school may send the student to the nearest hospital or doctor for immediate observation and treatment. Update your contact details in My.CIS here.

3.6 NUT ALLERGIES

There are several students at CIS with life-threatening nut allergies. In order to assure their safety, please do not provide class snacks containing nuts. If you are unsure of the nut content, please alert the teacher.

Parents of students with nut allergies are asked to provide approved snacks for their child in the event of impromptu class celebrations. All primary children are to keep their personal Epipen with their divisional school nurse. Older children are encouraged to carry their personal Epipens for accidental exposure to their allergen.

3.7 MEDICATION ADMINISTRATION

Whenever possible, medication should be given at home rather than during school hours. Vitamins and supplements should always be taken at home.

Paracetamol (for minor symptoms) can only be administered if there is signed authorisation in the student’s Medical Examination Form/Health Record.

The school nurse is the only school employee authorised to dispense prescription medications to students during the school day. Prescription medications will not be dispensed unless the student’s parent/caregiver has provided the school nurse with a signed oral medication authorisation form.

This form can be obtained from the school nurses or on the health and wellbeing page of My.CIS. All medication/s must be kept with the respective school nurse except emergency medications (Epipen) - where students have pre-authorisation.

3.8 EMERGENCY MEDICATION

Parents of children who require emergency medication (eg Epipen, Zyrtec, Ventolin) will be asked to sign a standing order for use of Epipen form and/or medication administration authorisation form. It is the responsibility of the parent to provide the medication to the school nurse along with the appropriate paperwork.

Teachers may dispense medications to students on field trips and overseas excursions where prior parental permission has been obtained. Exceptions to this policy can only be made with the principal’s approval. Parents are asked to advise the school if their child is taking medication, and if there are any special requirements regarding dosage or diet.

3.9 STUDENT ILLNESS DURING THE SCHOOL DAY

If the school nurse determines that a child is too ill to attend class, or has/is suspected to have a communicable disease that could jeopardise the health of other students, she will contact the parent or caregiver. The parent or caregiver will be required to promptly pick up their child from school. Students will only be sent home if the parent or caregiver has been contacted and the student is:

  • accompanied home by a designated adult
  • unaccompanied if requested by the parent and an official acknowledgement between parent and nurses has been confirmed via email (for primary students only)

All students sent home unaccompanied must be transported home via taxi. No students are allowed to take public transport (bus and/or MRT) on their own when they are unwell. When a child is unwell near the end of the school day, school nurses will determine if the ill child is fit to take the school bus. Parents will need to pick up their ill child if the child is unfit to take the school bus.

3.10 WHEN TO KEEP YOUR CHILD HOME FROM SCHOOL

To prevent the spread of illness, we ask that you do not send an ill child to school. If your child becomes ill at home with a contagious illness eg COVID-19, measles, chickenpox or Hand Foot and Mouth disease, please inform the school nurse immediately. A doctor’s clearance is required to return to school.

If your child is too ill to go swimming, please do not send them to school as swimming lessons can only be excused with a doctor's note. As we cannot accommodate non participating students, they will need to go to the nurse and be sent home.

Please check with your respective divisional nurses for more information. This document outlines the guidelines and school clearance requirements for a range of illnesses.

3.11 MEDICAL CERTIFICATION (MC)

Parents are to submit the medical certificate to their respective school division office as soon as it is made available. Students must complete their MC before returning back to school and are required to get a “Fit to return” note from the doctor if they have fully recovered and would like to return to campus before their MC expires.

3.12 USING MOBILITY AIDS IN SCHOOL

If your child requires a mobility aid (eg crutches, wheelchair, etc) upon returning to school, please immediately inform your child’s teacher/s and school nurse.

In most cases, the school will be able to accept students who are using mobility aid into school if the following points are adhered to. Parents/guardians should do the following before a student comes to school:

  1. Obtain a “fit for school” note from the doctor.
  2. Consider the size of the school site and be confident that their child can use their mobility aid safely within the school environment. Speak to the homeroom teacher to discuss and make appropriate arrangements. Students must be able to navigate the stairs without being carried (when using crutches)
  3. Toileting: Parents are required to make their own toileting arrangements if students are unable to perform on their own while using a mobility aid in school.
  4. Elevator pass: Students on mobility devices are to collect an elevator pass from their respective nurse office.

Students who do not adhere to these rules will be sent home until arrangements have been made.

3.13 MEDICAL EMERGENCY

A “medical emergency” is an injury or a condition of acute or sudden onset that poses an immediate threat to a person's life. These include active bleeding, severe or increasing pain or a change in the vital signs of life, such as the level of consciousness or signs of difficulty in breathing. A medical emergency does not include conditions that do not require immediate treatment and for which there is no imminent threat to the patient’s life or limb, pre-existing illnesses or injuries that are stable, and preexisting conditions that give rise to problems of ambulation and mobility. In case of a medical emergency, an ambulance will be called, and the parents/guardian’s will be notified immediately.

​4. Services: security, uniforms, bus and canteen

TABLE OF CONTENTS

4.1 SECURITY ON CAMPUS

4.2 CIS ID CARD REQUIREMENTS

4.3 SCHOOL UNIFORM

4.4 PE UNIFORMS AND HATS

4.5 HOUSE LEAGUE SHIRTS

4.6 HATS

4.7 DRESS/GROOMING CODE

4.8 SCHOOL BUS SERVICE

4.9 SCHOOL CANTEEN

4.1 SECURITY ON CAMPUS

Security is of the utmost importance to all at CIS, and we aim to provide a safe and secure environment for the entire CIS community. CIS employs 24-hour security guards at both campuses to secure the entrances and perimeter of the school grounds. Find more information about campus security on My.CIS.

Everyone who enters CIS is required to show photo ID to our security personnel with the exception of CIS students in uniform. Further protocols may be implemented as needed and will be shared via official CIS communications.

4.2 CIS ID CARD REQUIREMENTS

Parents, caregivers and all other family members must ensure they show their CIS ID to guards when entering campus. CIS ID cards should be housed in the CIS provided lanyard and worn at all times while on campus.

4.3 SCHOOL UNIFORM

With the exception of school designated non-uniform days, all students are expected to wear the school uniform at all times during school hours and when on school field trips. This includes CIS hats or CIS caps.

Teachers/advisors will inform parents when and if exceptions are made.

The school uniform for each division comprises:

Grades

Tops

Bottoms

Hoodies

Shoes

Kindergarten

Polo shirt

Shorts

Red CIS hoodie* (optional)

Closed toe shoes

Grades 1-6

Polo shirt

Shorts/skort

Red CIS hoodie* (optional)

Closed toe shoes

Grades 7-12

Polo shirt

Shorts/skort/pants

Black CIS hoodie* (optional)

Closed toe shoes

* If students choose to wear a hoodie or hat / cap at school, it must be the official CIS hoodie. All CIS uniforms can be purchased from third party uniform supplier Lim Meng Keng Department Store located at Holland Village. Visit our uniform page for pricing and contact details.

4.4 PE UNIFORMS AND HATS

Physical Education (PE) uniforms are worn during PE class. Primary students (grades 1 to 6 only) should wear their PE uniforms to school on PE days. Secondary students change into their PE uniform at school before PE class. These procedures and uniform requirements also apply to students in the CIS foundation programme.

All CIS School uniforms can be purchased from third party uniform supplier Lim Meng Keng Department Store located at Holland Village. Visit our uniform page for pricing and contact details.

Grades

Tops

Bottoms

CIS bucket hats / caps

Shoes

Grade 1 to grade 10*

PE shirt

PE shorts

Cap or bucket hat

Closed toe running shoes

*Includes CIS foundation programme students.

4.5 HOUSE LEAGUE SHIRTS

All students in grades 1 to 6 must purchase a house league shirt. House league shirts are worn to school on house league colour days (primary). House membership will be advised by your child’s divisional office. View our uniform page for pricing and size details.

4.6 HATS

To protect students from the tropical sun, CIS has a “No Hat, Play in the Shade” policy. CIS hats/caps are compulsory, and can be purchased from our uniform supplier, Lim Meng Keng. Please read the policy and familiarise yourself with the requirements.

4.7 DRESS/GROOMING CODE

Students are expected to present themselves in a neat manner at all times. The dress code for all students can be viewed here.

4.8 SCHOOL BUS SERVICE

The school bus service is operated independently by Yeap Transport Pte. Ltd*.

Visit our website for information about:

  1. Bus rates
  2. Bus rules
  3. How to apply for bus services
  4. Yeap’s contact details
  5. Bus rules for students

If your child will not be taking the bus at the regularly scheduled time, please email both the bus office and your child’s classroom teacher.

4.9 SCHOOL CANTEEN

Sodexo* is the school caterer for canteens at both campuses. Lunch and snacks are included in the school fees for all Kindergarten students, while students in grades 1 to 12 can purchase lunch and/or snacks from the canteen, or may bring a packed lunch from home (please see food safety in section 5.3 for important information).

Learn more about meal pre-ordering (nursery to grade 3 only), the canteen and Red Dot café including menus, hours of operation and contacts on this page on our website or the canteen page on My.CIS.

*NOTE: The Canadian International School cannot be held responsible for damages of any kind arising out of the use of independent service providers. Users of the services of independent service providers agree to indemnify and hold harmless Canadian International School and all its staff members and agents, from all claims, losses, liens, expenses, suits, and attorneys’ fees (“liabilities”) for any damages of any kind, including, without limitation, any special, consequential, incidental or indirect damages, to any person or entity that may in any way arise out of or result from or in connection with the use of the services provided by the third party service providers.

​5. Parents

TABLE OF CONTENT

5.1 SAFEGUARDING

5.2 PARENT TEACHER ASSOCIATION (PTA)

5.3 VOLUNTEERING

5.4 FOOD SAFETY

5.5 COLLECTION OF MONEY FOR TEACHER GIFTS

5.6 BIRTHDAY PARTY PROTOCOL

5.7 PARENT CHILD COMMUNICATION

5.8 PARENT ID CARDS

5.9 TEMPORARY GUARDIANSHIP WHEN PARENTS ARE OUT OF SINGAPORE

5.1 SAFEGUARDING

CIS is committed to engaging parents as partners in safeguarding. Opportunities to learn about how CIS safeguards and protects students from harm is communicated at school events, the safeguarding section of the school website, Communication bulletins, and through the schools social media channels.

5.2 PARENT TEACHER ASSOCIATION (PTA)

A child’s school life is greatly enriched by a family that is well informed and active in school affairs. The Parent Teacher Association (PTA) host a number of events throughout the year for CIS families and welcomes you to get involved in school life. To learn more, visit the PTA page on My.CIS or email them at lkspta@cis.edu.sg.

5.3 VOLUNTEERING

In kindergarten and primary school, parents are invited to volunteer, whether in their own child’s classroom, in other classrooms and in other areas of the school, such as the library, or in support of the programme of inquiry (POI) and co-curricular activities. This can be done on a regular basis or intermittently for special events.

Other supportive activities may include class parties, field trips, celebratory events or productions. Parents who are interested in involvement in the school should inform their child's classroom teacher, the relevant PYP coordinator, vice principal or principal.

All parent volunteers must agree to abide by our parent volunteer policy:

Open Minds - volunteering

Parents are an integral part of the Open Minds programme as classes engage in learning off-campus. In preparation for the time offsite, interested parents will be invited to an information session which will outline expectations and tips for volunteers. Our goal is to ensure that parents support student learning in the best possible way. Further details about information sessions will be sent out by your child's classroom teacher.

5.4 FOOD SAFETY

As children often have food allergies, we ask parents to remind their children that packed lunches should not be shared with friends.

5.5 COLLECTION OF MONEY FOR TEACHER GIFTS

CIS does not condone or encourage the collection of monies for group parent gifts for teachers.

5.6 BIRTHDAY PARTY PROTOCOL

Young children love to celebrate their birthdays with their peers at school. However, so that these celebrations do not interfere with teaching time, the classroom teacher will advise a suitable time and date that food can be shared during a break period (not during class time).

Guidelines for children who would like to celebrate their birthday at school:

  • Cakes must be single serve, eg cupcakes or similar as they are easy to share and do not need cutting. Slab cakes are not allowed.
  • Candles with a naked flame are not allowed. Battery operated candles are acceptable.
  • Food choices must be respected - allergies, sensitivities and/or religion.
  • Loot/goodie bags must not be brought to school.

Although we prefer that birthday party invitations are distributed outside of school, teachers will distribute paper invitations to students on behalf of parents, but only if the entire class is invited.

5.7 PARENT CHILD COMMUNICATION

If parents need to contact their children during the school day, they must do so via the homeroom teacher or the divisional office. Please do not phone, text or email your child during the school day.

5.8 PARENT ID CARDS

Each family is provided with 3 Parent ID cards at no cost. Additional or replacement cards can be obtained from the school at a cost of $25.00 per card. All Parent ID cards must be returned to the school when your last child leaves CIS. Failure to return the cards may result in either your child’s report card/transcripts and/or your refundable family deposit being withheld.

5.9 TEMPORARY GUARDIANSHIP WHEN PARENTS ARE OUT OF SINGAPORE

If all parents are outside Singapore at any time during a school term, they must notify the school immediately and complete this Temporary Guardian Form. This form outlines who is responsible for your children at all times, who to contact in the case of emergency, and who should be contacted if there are any concerns during your absence.

​6. General information and policies

TABLE OF CONTENTS

6.1 SCHOOL HOURS AND TIMETABLE

6.2 OFFICE HOURS

6.3 ARRIVAL AND DEPARTURE FROM SCHOOL

6.4 CAMPUS FLOOR PLANS AND TEACHER ROOM ALLOCATIONS

6.5 TEACHER:STUDENT RATIO

6.6 STUDENT CODE OF CONDUCT

6.7 ACADEMIC HONESTY POLICY

6.8 ACADEMIC APPEAL PROCESS

6.9 PARKING ON CAMPUS

6.10 AFTER SCHOOL HOURS AND STAYING ON CAMPUS

6.11 BIKES, SCOOTERS, SKATEBOARDS AND SKATES

6.12 GUESTS ON CAMPUS

6.13 LOST AND FOUND

6.14 SCHOOL TELEPHONE USE

6.15 ELEVATOR USE

6.16 LOCKERS

6.17 ELECTRONIC EQUIPMENT

6.18 LIABILITY FOR STUDENT PROPERTY

6.19 IPAD AND MACBOOK REQUIREMENTS

6.20 NETWORK SYSTEM ACCOUNTS

6.21 ACCEPTABLE NETWORK USE POLICY

6.1 SCHOOL HOURS AND TIMETABLE

The school day for all full day students is 8.30am to 3.30pm. Students who do not travel on the bus are advised to be at school by 8.25am. You can view the timetable for the 2023-2024 school year below:

6.2 OFFICE HOURS

Office opening hours:

  • Kindergarten, primary and secondary offices are open from 8am to 5pm
  • Main reception is open from 8am to 5pm, with the phone line remaining open until 6pm when school is in session
  • Finance counter (main office) is open Monday to Friday from 8am to 1pm and 2 to 4.30pm

6.3 ARRIVAL AND DEPARTURE FROM SCHOOL

Student arrival and departure information can be viewed below.:

6.4 CAMPUS FLOOR PLANS AND TEACHER ROOM ALLOCATIONS

Campus floor plans and teacher room allocations can be found on the divisional pages in My.CIS.

6.5 TEACHER:STUDENT RATIO

The average student to educator ratio at CIS is 10.5:1. This ratio encompasses all our professional educators and administrators. It is not an indication of class size. All classes are staffed to ensure our students enjoy age appropriate optimal learning environments.

English programme

  • Nursery to grade 1 Our early years (Nursery and Kindergarten) classrooms require a high level of care, support and supervision. For this reason, our Nursery classroom is supported by one teacher and two instructional assistants., while each kindergarten and grade 1 class is supported by one teacher and one instructional assistant.
  • Grades 2 to 6 Students in grades 2 to 6 have one homeroom teacher and one shared instructional assistant.
  • Grades 7 to 12 Students in grades 7 to 12 have an advisor teacher whom they meet with each morning, and individual specialist teachers for each subject.

Chinese-English bilingual programme

  • The bilingual programme follows a single language model on alternate days (Chinese one day followed by English the next day). Students are immersed in each language for 5 days over each two week period. No adjustments will be made for holidays.
  • Both teachers will be considered homeroom teachers responsible for ensuring students’ academic success and pastoral care.
  • All classes have a full time instructional assistant (IA).
  • Our Chinese-English bilingual programme community is supported by two bilingual PYP coordinators

French-English bilingual programme

  • This bilingual programme is a full day programme option for students in Junior Kindergartento grade 6. The programme follows a dual language model with an equal amount of instructional time in each language each week.
  • Both teachers* will be considered homeroom teachers responsible for ensuring students’ academic success and pastoral care. *There may be times where classes are run by one fully bilingual teacher.
  • All classes have a full time instructional assistant (IA).

6.6 STUDENT CODE OF CONDUCT

CIS fosters an environment in which the needs, rights and responsibilities of individuals and groups are respected. Our students are expected to conduct themselves in a manner that will bring credit to themselves, their families and their school, and adhere to the CIS core values. Read our student code of conduct.

6.7 ACADEMIC HONESTY POLICY

One of the paramount goals of CIS is to foster the growth of ethically responsible students. Our students learn the importance of academic honesty: what it is, why it matters, and what the consequences are for engaging in dishonest behaviour. Our academic honesty policy applies to all students in grades 4 to 12.

6.8 ACADEMIC APPEAL PROCESS

Should a student or parent disagree with an awarded grade/level of achievement, the student or parent must first contact the respective teacher directly. This allows the teacher an opportunity to explain the grade/level of achievement and how it was awarded. If there is still a concern about the grade/level of achievement, the student or parent may initiate the academic appeal process by submitting an academic appeal form to the student’s principal within 30 days of the release of results.

View our academic appeal policy.

6.9 PARKING ON CAMPUS

There are approximately 200 car parking spaces onsite. Parking is on a first-come, first-served basis. Parents can register their In-Vehicle Unit (IU) and obtain a parking decal, either at security or at the main office. Individuals who park illegally, move parking barriers, willfully damage school property, or exhibit aggressive behaviour will be handed a red card violation to indicate a first warning. Vehicle and/or personal details will be recorded. A subsequent violation of CIS rules will result in the individuals’ vehicle being banned from entering campus.

6.10 AFTER SCHOOL HOURS AND STAYING ON CAMPUS

Students are not permitted on CIS’s premises on non-school days, or to remain on CIS’s premises after dismissal unless they are participating in an after school activity that begins immediately after school. Playgrounds and recreational areas will be closed at the end of the school day.

It is the responsibility of the parent to provide adult supervision if a student (or their siblings) must wait on campus for a later activity.

The only exceptions are when, with the permission of the Head of School or a school principal, the school grounds are the venue for:

  • school or sporting events
  • laboratory or other curriculum related courses or exercises
  • self-study in permitted areas including CIS’s libraries

at which at least one staff member, employed directly by the school, is present and supervising the activity.

Students who have not been picked up by the end of dismissal should wait in the respective divisional office.

Liability

CIS will not be liable for any injury to students or any loss or damage to students’ personal belongings or any unforeseen damages, losses, injuries or circumstances that may result from the students remaining in CIS after school hours or as a result of the presence of students after dismissal or on non-school days outside of the permitted exceptions referred to above.

6.11 BIKES, SCOOTERS, SKATEBOARDS AND SKATES

Students who use bicycles and scooters to school are not allowed to ride them when on campus. Students are strongly encouraged to wear a helmet and to bring a lock to lock their bikes or scooter up at school. The school is not responsible for the safekeeping of equipment.

Unless a student is participating in a skateboarding or roller skate/rollerblade activity, skateboards, roller skates/blades and roller skates/heelys are not allowed on campus at any time during school, after school or on weekends.

6.12 GUESTS ON CAMPUS

Nursery to grade 6

Former out of country students are welcome to visit CIS and to attend classes*, with permission obtained in advance from the principal or vice principal. The most appropriate time for the visit will be determined in collaboration with the teacher and principal. A current CIS student must escort guests, and guests will be required to present identification at the guardhouse and to provide an emergency contact number at the main office.

Grades 7 to 12

School-aged visitors are not allowed on campus during the academic day or during lunch. If former students want to visit with friends, these students are welcome to come to school at the end of the school day*. Former students or friends of students should notify the principal of a prospective visit. If a former student wishes to visit a teacher, they should email the teacher to arrange an appropriate time. Prospective students can arrange for visits through the admissions office.

*Students who would like to visit must contact the relevant office in advance to see if a visit is possible and/or what measures are in place.

6.13 LOST AND FOUND

Students are discouraged from bringing valuable personal property to school, and are reminded that they assume all risk for damage or loss. The school will not make any reimbursement for missing items.

Found items should be placed in the bins located in the primary school play area on the day that they are found. Fragile or expensive items should be turned in at the main office.

6.14 SCHOOL TELEPHONE USE

Student phone calls are limited to emergencies. Students must have a teacher's permission for calls made during school hours. After hours calls can be made under the supervision of office staff.

6.15 ELEVATOR USE

School elevators are for parents, staff and deliveries only. Students are not permitted to use the elevator unless it is medically necessary or when they are escorted by an adult. Students who are permitted to use the elevator should carry an official pass, which they can obtain from the nurse, and they should be prepared to show it to staff if requested.

6.16 LOCKERS

All students in grades 4 to 12 are provided with their own locker. Students are strongly advised to ensure that their valuables are kept in their lockers and that the lockers remain locked at all times. Students must purchase a lock prior to the commencement of the school year.

6.17 ELECTRONIC EQUIPMENT

Students are expected to observe our guidelines regarding electronic portable devices and valuables (eg smartphones, e-books, digital audio players, headphones, etc). Read our electronic equipment policy and primary on-campus device use guidelines for further information.

Note: The school is not responsible for any loss of students’ electronic equipment.

6.18 LIABILITY FOR STUDENT PROPERTY

CIS shall not be held liable for accidental injury or loss of or damage to property. CIS is not responsible for students’ personal property on CIS campuses or on the way to or from CIS or on any CIS sponsored activity. It is the responsibility of parents/legal guardians to provide any additional comprehensive medical and accident insurance, as well as personal property insurance, for their children and their possessions.

6.19 IPAD AND MACBOOK REQUIREMENTS

It is mandatory for students in grades 3 to 6 to bring their own iPad to school daily. Students in grades 7 to 12 must have their own MacBook computer at school every day. View our digital literacy page for more information and device recommendations.

6.20 NETWORK SYSTEM ACCOUNTS

Accounts are issued to students in grades 3 to 12 to access various school resources including, but not limited to, communication networks, school printers, Google Workspace accounts, ManageBac, Seesaw (primary only) and My.CIS.

Email addresses on the school’s email system are assigned to all staff and students from grade 3 and up (grade 3 students are restricted to internal communication only until the last 3 months of the school year). Email is used extensively for communications and collaboration within the school community.

Students are to ensure that all information provided to CIS pursuant to network use is correct, and to further ensure they update CIS immediately of any changes in their particulars. Students further agree to hold CIS, its employees, agents, associates and affiliates harmless from any and all claims and damages of any nature arising from the student’s use of, or inability to use, the CIS network, including, but not limited to, any claims arising from the unauthorised use of the system to purchase products or services.

6.21 ACCEPTABLE NETWORK USE POLICY

Read our policy concerning the use of CIS IT resources and the consequences for students who do not comply. CIS reserves the right to make any necessary modifications to this policy and such changes and/or modifications will be conveyed to students in writing.


​7. Financial, student contract and terms & conditions of enrolment
TABLE OF CONTENTS
7.1 EDUTRUST ACCREDITATION
7.2 NEW STUDENTS - DOCUMENT SUBMISSION
7.3 STUDENT CONTRACT
7.4 SUPPLEMENTAL STUDENT CONTRACT
7.5 TERMS & CONDITIONS OF ENROLMENT
7.6 COURSE WRITE UPS
7.7 KINDERGARTEN PROGRAMME
7.8 ATTENDANCE POLICY
7.9 BANNED OR CONTROLLED SUBSTANCES
7.10 USE OF STUDENT WORK/PHOTOGRAPHS AND VIDEOS
7.11 TRANSFER POLICY
7.12 COUNSELLED WITHDRAWAL
7.13 INTERNATIONAL STUDENTS ON A STUDENT'S PASS
7.14 NATIONALITY REGULATIONS - MINISTRY OF EDUCATION
7.15 FINANCIAL INFORMATION AND POLICIES
7.16 FEE PROTECTION SCHEME (FPS)
7.17 FEE PROTECTION SCHEME AT CIS

7.1 EDUTRUST ACCREDITATION

EduTrust

CIS was first awarded the four year EduTrust award in August 2012, 2016 and again in 2020. Our EduTrust certificate can be viewed on this page of our website. Administered by the Committee for Private Education (CPE) under the governance of SkillsFuture Singapore, EduTrust is a voluntary certification scheme that helps to distinguish higher quality educational institutions in Singapore’s private education industry. As a school that is EduTrust certified, we are able to accept international students who require Student Passes from the Immigration and Checkpoints Authority (ICA).

You can learn more about the Committee for Private Education, the Private Education Act, or the EduTrust Certification Scheme on the SkillsFuture SG website.

7.2 NEW STUDENTS - DOCUMENT SUBMISSION

In order for a new student to start school, the student contract must be signed and all required documents must be submitted in full to the admissions department.

7.3 STUDENT CONTRACT

The student contract is a legal document that protects and assures the rights and conditions of the student whilst enrolled at a Private Education Institution (PEI).

It is a legal requirement that all students must enter into the student contract, and CIS executes a CIS student contract for every student. This contract is a critical document that helps to minimise future disputes, therefore it is essential that it be completely understood by the student (parents/legal guardians where a student is younger than 18 years of age) prior to enrolment.

CIS signs a student contract (each contract will have a unique number) with the student after a place has been offered to the student, and that place has been accepted by the student (parents/legal guardians where a student is younger than 18 years of age). The person signing (student/parent/legal guardian) will receive a copy of the signed student contract via email.

Download the sample 2023/2024 student contract here.

7.4 SUPPLEMENTAL STUDENT CONTRACT

Once the student contract has been signed, a supplemental contract must be signed on an annual basis.

Supplemental student contracts for existing students who have already signed the original student contract must be signed in Semester 2 at a date specified by the school. If the supplemental contract is not signed by the deadline, and fees are not paid, by the necessary deadline(s), a student’s enrolment for the following school year will not be confirmed.

7.5 TERMS AND CONDITIONS OF ENROLMENT

In addition to signing the student contract, families with students who are accepted to CIS must read and agree to CIS’s terms and conditions of enrolment. These terms and conditions form part of the student contract and parents should ensure they review them as necessary.

7.6 COURSE WRITE UPS

CIS is an international school that offers programmes for students from 18 months to approximately 18 years of age. “Courses” is CPE terminology that must be used, and at CIS ‘courses’ are referred to as grades. With the exception of the half-day Nursery, which is a 3-hour programme, all grades are offered on a full time basis with students attending school from Monday to Friday (five days per week). Course writes ups are included in the student contract, and include the following information:

  • minimum entry requirements for each grade level
  • a brief course (grade) write up
  • details of the relevant awarding and/or governing body/bodies

7.7 KINDERGARTEN PROGRAMME

With the exception of those enrolled in nursery, kindergarten students must be completely toilet trained and be able to independently look after their own toileting. In the event that a child in Pre-K or above is not fully toilet trained, parents will be asked to keep students at home until this developmental goal is achieved.

7.8 ATTENDANCE POLICY

Students are expected to attend school at all times unless excused by their parents or caregiver appointed by the parents. View our attendance policy for full details.

  • Student absences (90% attendance required)
  • Excessive absences (secondary only)
  • Notification procedure for absences
  • Arriving late
  • Leaving school early
  • Temporary leave (3 or more days)
  • Extending holiday periods

Absences

If your child will be absent from school, please email their divisional office and homeroom/advisor teacher.

Kindergarten

Primary

Secondary

kattendance@cis.edu.sg

priattendance@cis.edu.sg

secondaryschool@cis.edu.sg

7.9 BANNED OR CONTROLLED SUBSTANCES

CIS is concerned with the wellbeing of all students and recognises that drug use is a serious offence under Singapore law. The banned or controlled substances policy at CIS endeavours to operate within the law of Singapore at all times and protect its students while they are under the care and jurisdiction of the school. Read our policy concerning banned or controlled substances.

7.10 USE OF STUDENT WORK/PHOTOGRAPHS AND VIDEOS

Parents/legal guardians grant CIS an irrevocable and perpetual licence to use students’ work, photographs or videos of the student, and other materials for purposes such as publicising or promoting CIS and its students’ accomplishments to internal and external audiences, including in print and online. Parents/legal guardians are also required to complete and sign the IB consent form.

7.10.1 PARENT USE OF STUDENTS’ PHOTOGRAPHS AND VIDEOS ON SOCIAL MEDIA

Parents are welcome to post photos or videos of their own children at school events on social media, however due to privacy concerns, posting photos or videos of other people’s children on social media is not allowed. This policy is outlined in clause 9.2 of the terms and conditions of enrolment.

7.10.2 SOCIAL MEDIA DEFINITION

SOCIAL MEDIA refers to any digital medium that allows you to communicate and interact socially. Social media includes but is not limited to Facebook, Twitter, Instagram, Pinterest, SnapChat, Whatsapp, WeChat, and blogs.

7.11 TRANSFER POLICY

CIS will allow students to transfer from one grade level (course) to another (where availability of places permits) if the school assesses that the student is more suited academically and emotionally to that grade.

If the student transfers to a new grade level (or from the CIS Foundation programme to the CIS English programme), the student agrees that the transfer shall not be deemed a withdrawal from the school, and the refund policy in the student contract shall not apply. If a student does not agree to be enrolled in the grade level (course) offered by the school and withdraws from the school, all fees paid shall be refunded in accordance with the refund policy set out in clause 2 of the student contract.

In the event of a change of a grade level (course) as mentioned above, a supplemental contract shall be executed between CIS and the parents/legal guardian/student to reflect the change of course and change in fees where applicable. All the other terms and conditions in the student contract shall remain unchanged.

All grade level transfer requests are approved by the Academic Board.

7.12 COUNSELLED WITHDRAWAL

Student acceptance is based on the assumption that the programme offered at CIS is the best available to meet the needs of the student. When, in the judgement of academic leadership, the CIS programme and personnel resources do not adequately meet the needs of the student, a recommendation for termination of the enrolment will be made by the divisional principal, in consultation with the Head of School, if applicable.

This decision may be appealed to the Head of School within one week from the day on which such decision is communicated to the student and/or parents.

Any unconsumed tuition fees, and support programme fees (if applicable) will be refunded, however, application and confirmation fees paid at the time of admission are not refundable in the case of counselled withdrawals.

7.13 INTERNATIONAL STUDENTS ON A STUDENT'S PASS

Students who require a student pass from the Immigration and Checkpoints Authority (ICA) will be assisted by the admissions department. Assistance provided includes initiating the ICA application, providing advice on pass application, and verifying a student’s enrolment and immigration status.

Student’s Passes are not transferable and expire when the student ceases to be a CIS student.

Student’s Pass cancellation

  • Parents of students who are withdrawing must submit a withdrawal notice indicating the student’s last day at CIS and the reason for withdrawal.
  • Students who leave CIS to attend another school are deemed to have withdrawn from CIS.
  • When a student on a Student’s Pass withdraws from CIS or completes their course of studies, CIS must lodge an e-cancellation with the ICA (Immigration & Checkpoints Authority) within seven (7) working days of the student’s final day at CIS.
  • Students who withdraw or complete their studies must provide CIS with a copy of their passport and Student’s Pass for verification purposes.
  • If you have questions about the cancellation process, please contact the admissions department at admissions@cis.edu.sg.

Loss or damage of Student's Pass

  • If a Student’s Pass card is lost or damaged, and it is still valid, the student is required to apply for a replacement in person within seven days.
  • From 27 February 2023, ICA will issue a Student’s Pass in digital form only. The student will receive an email on how to retrieve your digital STP, after they complete the replacement procedures at ICA Building.
  • If the student subsequently recovers the Student’s Pass card that they have reported lost to ICA, they must surrender the recovered card to ICA for cancellation within seven days.

Read additional requirements for Student Pass holders.

7.14 NATIONALITY REGULATIONS - MINISTRY OF EDUCATION

The Ministry of Education (MOE) allows children to attend preschool/kindergarten at international schools in Singapore regardless of their citizenship. However, when a student enters grade 1, MOE approval is required for students of Singaporean nationality, regardless of whether they are single or dual nationality.

This regulation requires the school by law to make an application to the MOE for students who fall into this category. Each year in February, the admissions department will contact Senior Kindergarten (SK) parents and ask for the following information:

  • Student’s nationality/nationalities
  • Student’s residency pass type

After the information has been submitted, if MOE approval is required, the admissions department will contact parents directly to walk them through the process.

7.15 FINANCIAL INFORMATION AND POLICIES

Please refer to the fees page on our website for detailed information about fees, financial policies and modes of payment.

7.16 FEE PROTECTION SCHEME (FPS)

EduTrust certified Private Education Institutions (PEIs) are required to adopt the Fee Protection Scheme (FPS) to protect course fees paid by their students in the event they are unable to continue operating due to insolvency, and/or regulatory closure. The FPS also protects students if the PEI fails to pay penalties or return fees to the students that arise from a judgement made against it by the Singapore courts.

All fees refer to all monies paid by the students to be enrolled in a PEI, excluding the course application fee, confirmation fee, agent commission fee (if applicable), miscellaneous fees (non-compulsory and non-standard fee paid only when necessary or where applicable, for example, excursion, the re-examination fee or charges for credit card payment etc) and GST.

Under the fee insurance scheme, PEIs purchase insurance protection from any one of the Committee for Private Education (CPE) appointed insurance companies for every one of their students, to protect their fees.

PEIs with EduTrust certification are allowed to collect up to twelve months of fees each school year.

7.17 FEE PROTECTION SCHEME AT CIS

CIS has put in place the FPS insurance as its fee protection scheme for all students and will purchase and pay for the insurance on students’ behalf. The FPS insurance offers insured students protection against the following events:

  • Loss of tuition fees and support programme fees (if applicable) paid in advance by the insured student to CIS and not refunded, if the student cannot start or complete his/her course (grade) as a result of CIS becoming insolvent or being required by the Singapore authorities to stop operations.
  • CIS fails to pay the sum awarded by Singapore courts to the insured student, where such award relates to a dispute between CIS and the insured student on course fees paid by the insured student to CIS.
  • S$5,000/$10,000 benefit payable covering the insured student’s accidental death or total permanent disability by accident.

7.17.1 Certificate of insurance

CIS has appointed Lonpac Insurance Bhd to be the FPS insurer for our students. The insurance coverage will be for the tuition fees and support programme fees (if applicable). It does not cover the GST portion of fees paid and the compulsory application and confirmation fees.

Upon payment of the insurance premium, Lonpac Insurance Bhd issues a certificate of insurance to the insured student directly via email. You can view the master insurance certificate on the fees page of the school website.

7.17.2 Claim process

In the event that a student needs to make an FPS claim, the CPE (or any Singapore Government authority) will take charge, inform all affected parties, and organise the claims pay-out if necessary.

Affected students would be advised of the steps that they would need to follow in order to file an FPS claim during the claim process.

Insured students should produce the following in the event of an FPS claim:

  • valid student contract
  • receipts of all invoices and bills related to their studies as per the student contract
  • identity card, passport and other proof of identity
  • FPS certificate of insurance.
​8. Additional information for secondary school

TABLE OF CONTENTS

8.1 TEACHER ADVISOR PROGRAMME

8.2 SECONDARY SCHOOL SCHEDULE

8.3 ESSENTIAL AGREEMENTS TOWARDS ASSESSMENT

8.4 HOMEWORK

8.5 SECONDARY SCHOOL STUDENT SERVICES

8.6 LEARNING SUPPORT PROGRAMME

8.7 SMART PERIOD

8.8 EXAMINATION SCHEDULES

8.9 PROMOTION GUIDELINES

8.10 ACADEMIC AWARDS

8.11 IB AND CIS DIPLOMA REQUIREMENTS

8.12 SECONDARY COURSE CHANGE POLICY

8.13 LOCATIONS ON CAMPUS

8.14 BOOKS AND SUPPLIES

8.1 TEACHER ADVISOR PROGRAMME

The teacher advisor programme at CIS is an integral part of students’ success, designed to give students opportunities to maximise their potential. Being an advisor is an important assignment for every secondary educator.

The goals of the programme are:

  • to ensure that each student in the secondary school will have at least one teacher who oversees “the big picture” for that student
  • to help each student adapt to and succeed at CIS, by ensuring that each student understands the values, culture and character of this unique school
  • to assist each student with their educational, personal and social growth
  • to provide home and school with a primary contact for each student

8.2 SECONDARY SCHOOL SCHEDULE

The secondary timetable outlines the school day for all students in grades 7 to 12. The schedule for shortened days (eg during conferences) can be viewed here. The schedule for Zero Block days can be viewed here.

8.3 ESSENTIAL AGREEMENTS TOWARDS ASSESSMENT

The secondary school essential agreements towards assessment outline the procedures that govern assessment practices.

8.4 HOMEWORK

Homework is posted in ManageBac where students and parents can access it (see section 2.4 for further details).

8.5 SECONDARY SCHOOL STUDENT SERVICES

Student services offer activities and services that facilitate the personal, social, academic and career development of students at all grade levels. Read more about our resources and services for secondary students.

8.6 LEARNING SUPPORT PROGRAMME

The secondary school learning support programme helps students on an individual basis to realise success. The learning support team works collaboratively with students, parents and advisors to develop strategies for improvement. Read more about the learner success programme.

8.7 SMART PERIOD

SMART period (after lunch) gives students the opportunity to engage in various aspects of student life, such as student leadership, community service, sports, fine arts or student initiated clubs or activities. It also provides extra time for both independent and collaborative student learning as well as remediation and enrichment. Students are encouraged to make responsible choices about activities they will engage in each day. Read more about SMART period.

8.8 EXAMINATION SCHEDULES

Examination schedules for secondary students will be posted in the Week at a Glance newsletter (parents) and shared in My.CIS (students).

8.9 PROMOTION GUIDELINES

Students progress through secondary school by demonstrating growth in learning and meeting expected standards of student achievement. The guidelines for each grade are:

Grades 7 to 10 (MYP)

In the MYP, students are graded on a scale of 1 to 7. These grades are referred to as points in the promotion requirements.

The maximum points a student can acquire in an academic year in the MYP is 56 (7 points in each of the 8 subjects).

To successfully complete each grade level and be promoted to the next grade level, students in grades 7 to 10 must:

  • score a total of 32 points or more in their MYP courses
  • successfully complete the MYP service and activity requirements.

Students who obtain between 28 and 31 total points in their 8 MYP courses, may not automatically proceed to the next grade level. They will be required to attend a conference with the principal (or designee) and parents. Promotion to the next grade level will be at the discretion of the principal.

Students who obtain less than 28 total points in 8 MYP courses will be encouraged to consider alternate educational pathways. This may include repeating the current grade or leaving CIS.

Grade 11 (year 1) promotion guidelines, pathways and graduation requirements

DP year 1 students (grade 11) are promoted to year 2 (grade 12) if they have:

  • earned a minimum of 4 points in each of their six subjects (or a total of 24 points)
  • demonstrated satisfactory progress in the DP core elements: extended essay (EE), theory of knowledge (TOK) and creativity, activity and service (CAS)

If a year 1 (grade 11) student has less than 24 points in total, the principal or designee will review the student’s file to determine whether they meet the following criteria:

  • a minimum total of 9 points in standard level (SL) subjects and 12 points in higher level (HL) subjects
  • satisfactory progress of CAS requirements
  • satisfactory progress in TOK and EE.

Based on these criteria, the secondary school principal and designee will determine whether the student will:

  • repeat grade 11/DP year 1
  • continue to grade 12 on the IB diploma pathway, but on academic probation
  • continue to grade 12 on the CIS diploma pathway.

8.10 ACADEMIC AWARDS

Academic awards honour a student’s academic achievement and their commitment to progress both academically and in their approaches to learning (ATL’s). The criteria for academic awards can be viewed here.

8.11 IB AND CIS DIPLOMA REQUIREMENTS

All students, who meet the requirements of each diploma, will graduate with an IB Diploma and CIS Diploma.

IB Diploma

  • DP Year 2 (grade 12) students are registered for the IB diploma if they are achieving 4 points in each subject, or 24 points in total, and have shown satisfactory progress in the DP core elements.
  • If a student has less than 24 total points, the principal or designee will review the student’s file, and consult with the family / caregiver to determine if the student will be registered for the full IB Diploma.
  • In accordance with article 13 of the IB’s General regulations: Diploma Programme, the IB Diploma will be awarded to a candidate whose total score is 24 points or above, provided that all key requirements set by the IB have been met. A detailed description of these additional requirements can be found on the IB website. The requirements can be found here.

CIS Diploma The CIS diploma is awarded based on a credit system for all students in grades 9 to 12. Details about the CIS diploma and credit system can be viewed here.

8.12 SECONDARY COURSE CHANGE POLICY

From time to time it may be necessary for the school to initiate, or for students and parents to request, changes to a student’s timetable. Please view our secondary course change policy to learn more about the process.

8.13 LOCATIONS ON CAMPUS

Students are not allowed to gather or be in places in the school where there is no adult supervision. This includes the parking lot and bus bay, the roof, or elementary play areas during the school day. After school, students should leave the campus unless in a supervised activity or studying in the library.

8.14 BOOKS AND SUPPLIES

Textbooks that are used in class are loaned to students during the school year. Students are responsible for each textbook on loan and must pay for damaged or lost books. Report cards will not be released if money is due for a class or library book. Students are required to have stationery that includes pens, pencils, mathematical instruments and lined notepads throughout the year.

​9. Glossary of terms


It is quite common to use acronyms in business today, and education is no exception. Below is a list of some of the more common acronyms and abbreviations to assist you when reading this handbook, and other communications that you receive from CIS.

CCA

Cocurricular activities

CIS

Canadian International School

CPE

Committee for Private Education

DP

Diploma Programme

ECA

Extra curricular activity

ELL

English language learner programme / English language learners

GLL

Grade learning lead

IA

Instructional assistant

IB

International Baccalaureate

IT

Information technology

JK

Junior kindergarten

LS

Learning support

LKS

Lakeside campus (Nursery to grade 12)

MOE

Ministry of Education

MYP

Middle Years Programme

OMP

Open Minds programme

ODC

Outdoor discovery centre

PL

Professional learning

PE

Physical Education

PEI

Private Education Institution

Pre-K

Pre-Kindergarten

POI

Programme of Inquiry

PS

Primary school

PTA

Parent teacher association

PYP

Primary Years Programme

SK

Senior kindergarten

SMART

Students maximising achievement, responsibility and time

SS

Secondary school

SST

Single subject teacher

STEAM

Science, Technology, Environmental Studies, Arts, Math

UN

Uniting nations

UOI

Unit of inquiry

VP

Vice principal

WAG

Week at a Glance