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Parent student handbook

Parent Student Handbook 2018-2019

The purpose of this handbook is to ensure that all students/parents are familiar with school rules and regulation and policies. Please take the time to read this handbook as it contains critical information that will help you and your child settle into school. Sections included in this handbook are:

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1. About
TABLE OF CONTENTS
1.1 MISSION, VISION AND CORE VALUES
1.2 SCHOOL CULTURE
1.3 CIS LEARNING PRINCIPLES
1.4 ACADEMIC PROGRAMME
1.5 OUTDOOR LEARNING
1.6 LANGUAGE ACQUISITION PROGRAMME
1.7 STUDENT SUPPORT SERVICES
1.8 LIBRARY SERVICES
1.9 DIGITAL LITERACY

1.1 MISSION, VISION AND CORE VALUES

Mission

Engage. Enlighten. Empower.

Vision

CIS will provide extraordinary learning opportunities for the globally connected student. A nurturing environment, an international curriculum, and a culturally diverse community will facilitate exceptional achievements. Together we will take action to make the world a better place.

Core values

  • Collaboration
  • Creativity
  • Curiosity
  • Generosity
  • Respect
  • Excellence


1.2 SCHOOL CULTURE

Our story


What will tomorrow look like for today’s student? They will work in jobs that don’t yet exist. They will tackle challenges we don’t yet understand. And they will experience opportunities we can’t yet imagine.

Our job is simple. We equip students with the knowledge and skills needed to adapt and navigate the world as it changes.

We believe those who will thrive in the future are those who can create connections, those with the ability to put things together.

They will connect theory and practice, people and places, collaboration and innovation, intention and action.

We instil the desire to question, to analyse and to explore.

We build the capability to create, to build and to implement.

To connect ideas in ways that push them forward.

To connect skills in ways that drive lifetime development.

To connect with people in ways that build understanding.

To connect to places in ways that will make the world their own.

This is what we empower our students to do.

To connect. To succeed. To thrive. To own the future.


1.3 CIS LEARNING PRINCIPLES

The following learning principles are the fundamental understandings that guide teaching and learning at CIS. They are the beliefs that we see as essential for fostering optimum learning in our classrooms:

  1. Learners need to feel safe, valued, and supported in order to learn.
    We create an inviting, respectful, and nurturing learning environment.

  2. Learners progress along a developmental continuum.
    Learners move through similar stages of development at their own rate and in their own way. We measure learning in a variety of ways, and gauge achievement on a continuum in tandem with programme learning expectations.

  3. Learners are competent, creative, and full of potential.
    We respect learners’ capabilities and build on their varied experiences, prior knowledge, and perspectives. We provide learners with opportunities to express themselves, discover new interests, and challenge themselves to maximise and become actively responsible for their own learning.

  4. Learners construct knowledge, and co-construct knowledge through social interaction.
    Learners expand their knowledge of the world, build understanding, and create new ideas through individual and collaborative questioning, evaluating, and revising.

  5. Learning is optimised within stimulating and thoughtfully created environments.
    Our learning spaces are welcoming and aesthetically pleasing for each stage of development. Opportunities for learning use a wide range of resources, including educational technology, and evidence of student thinking is displayed in a variety of ways. Learning engagements are inspiring, thought provoking, and relevant.

  6. Learners develop and express their understanding in a variety of ways.
    Learning looks different at each stage and reflects learners’ individual strengths, needs, and learning styles. Teaching is differentiated to meet these individual traits, and learners are provided various options for processing and demonstrating their learning.

  7. Learners make the best progress toward their academic potential when they are challenged with high standards.
    We expect the best of our students and hold them accountable to challenging standards of performance. They know what excellence looks like and what it takes to achieve it.

  8. Learning requires meaningful feedback and reflection.
    Teachers provide frequent oral and written feedback that inform and improve learning. Opportunities are provided for learners to think about how, what, and why they are learning, and to participate in peer and self-assessment.

  9. Dialogue is a primary process through which we construct knowledge.
    Building new understandings is often a social process. Teachers enable students to construct new ideas together through dialogue, and to use language as a tool for reasoning and inquiry.

  10. Engaging students in inquiry with a focus on conceptual understanding fosters lifelong curiosity and depth of learning.
    Our students are enlightened through questioning, and empowered through knowledge, understanding, skills, and attitudes to continue learning throughout their lives. They use their learning to take meaningful action in response to their own needs and the needs of others.


1.4 ACADEMIC PROGRAMME

As an IB school, we follow the International Baccalaureate from pre-kindergarten to grade 12.

By grade, our programmes are:

  • Pre-Primary Years Programme in nursery

  • Primary Years Programme (PYP) in pre-kindergarten to grade 6

  • Middle Years Programme (MYP) in grades 7 to 10

  • Diploma Programme (DP) in grades 11 and 12 (commonly referred to as year 1 and 2)

  • Secondary School Foundation Programme (see below)

1.4.1 International Baccalaureate programmes
Building on the inquiry-based IB philosophy, students are encouraged to question, discover and communicate through an interdisciplinary and integrated approach to learning. The combination of highly trained teachers, a challenging, yet flexible curriculum and an individual approach to learning, allows students to develop to their full potential. The end result is a quality education for the international student. The goals and philosophy of the three IB programmes are consistent. The MYP naturally follows the PYP, and it also serves as excellent preparation for the IB DP. Visit Managebac and My.CIS for schoolwide curriculum information.

1.4.2 Nursery programme
Our nursery programme is PYP inspired, and inquiry based. It focuses on developing foundational social, literacy and numeracy skills, as well as fine and gross motor skills.

1.4.3 Secondary School Foundation programme
The Secondary School Foundation programme is a rigorous one-year programme designed to swiftly equip each student with the necessary English skills (reading, writing, listening and speaking) so that they can successfully meet the expectations of the CIS Secondary School curriculum.

1.4.4 Who to contact if you have programme or curriculum questions?
Please contact our Deputy Head of School (Curriculum), Dr. Heather Beck, our curriculum coordinators, our Chinese principal, or your child’s teachers if you have questions about the curriculum in our:

  1. Nursery Programme 
  2. Primary Years Programme
  3. Middle Years Programme 
  4. Diploma Programme 
  5. Secondary Foundation Programme
  6. Any other CIS programmes
Lakeside campus Tanjong Katong campus
PYP coordinators:
Hetty Boon
Sarah Aspillaga
PYP coordinator:
Tonia Whyte Potter-Mal
K-12 Principal Chinese Language and Culture
Huali Xiong
K-12 Principal Chinese Language and Culture
Huali Xiong
MYP coordinator (grades 7 to 10)
Katherine Ross
IB DP coordinator (grades 11 and 12)
Christian Chiarenza


Secondary School Foundation programme coordinator
Richard Poulin

1.4.5 The International Baccalaureate (IB) learner profile
The Learner Profile is central to all IB Programmes at CIS. 

"The aim of all IB programmes is to develop internationally minded people who, recognizing their common humanity and shared guardianship of the planet, help to create a better and more peaceful world."

(International Baccalaureate Organization 2007)

These are qualities we hope will characterise all members of our school community. These traits are taught and modelled by our teachers and staff and are central to our evaluation of students’ progress.

However, for children to truly embrace these characteristics, they must also be role-modelled by the people most important in their lives – their parents. Please spend some time to become familiar with the Profile Traits. Parents are asked to reinforce these qualities and use the same language at home. You might choose to post this list in your home as a reminder of these 10 important traits. IB learners strive to be:

  1. Inquirers - They develop their natural curiosity. They acquire the skills necessary to conduct inquiry and research and show independence in learning. They actively enjoy learning and this love of learning will be sustained throughout their lives.

  2. Knowledgeable - They explore concepts, ideas and issues that have local and global significance. In so doing, they acquire in-depth knowledge and develop understanding across a broad and balanced range of disciplines.

  3. Thinkers - They exercise initiative in applying thinking skills critically and creatively to recognise and approach complex problems, and make reasoned, ethical decisions.

  4. Communicators - They understand and express ideas and information confidently and creatively in more than one language and in a variety of modes of communication. They work effectively and willingly in collaboration with others.

  5. Principled - They act with integrity and honesty, with a strong sense of fairness, justice and respect for the dignity of the individual, groups and communities. They take responsibility for their own actions and the consequences that accompany them.

  6. Open-minded - They understand and appreciate their own cultures and personal histories, and are open to the perspectives, values and traditions of other individuals and communities. They are accustomed to seeking and evaluating a range of points of view, and are willing to grow from the experience.

  7. Caring - They show empathy, compassion and respect towards the needs and feelings of others. They have a personal commitment to service, and act to make a positive difference to the lives of others and to the environment.

  8. Risk takers - They approach unfamiliar situations and uncertainty with courage and forethought, and have the independence of spirit to explore new roles, ideas and strategies. They are brave and articulate in defending their beliefs.

  9. Balanced - They understand the importance of intellectual, physical and emotional balance to achieve personal well-being for themselves and others.

  10. Reflective - They give thoughtful consideration to their own learning and experience. They are able to assess and understand their strengths and limitations in order to support their learning and personal development.

Visit the IBO website for more information about the International Baccalaureate Programmes.


1.5 OUTDOOR LEARNING

Open Minds programme

Open Minds sees Primary students (grades 1 to 6) spend up to a week in a variety of real world settings. Investigation topics are linked to both our curriculum and the PYP units of inquiry. First-hand experience with artefacts, field experts, and opportunities to go behind the scenes create unique moments of extremely powerful hands-on, minds-on learning.

Please contact your child’s teacher or the Open Minds coordinator on your campus to learn more.  

Excursion week - grades 4 to 11

Excursion week sees students travelling to countries such as Singapore, Malaysia, Thailand, Laos, Indonesia, Cambodia and Nepal with their teachers and peers. A local option is offered at all grade levels. Locations by grade are listed below: 

  • Grades 4 to 6: Singapore
  • Grade 7: Telunas (Indonesia) or Singapore
  • Grade 8: Chiang Mai (Thailand) or Singapore
  • Grade 9: Langkawi (Malaysia), Bintan (Indonesia) or Singapore
  • Grade 10: Laos, Bintan (Indonesia) or Singapore
  • Grade 11: Cambodia, Nepal or Singapore

Distance travelled is commensurate with age, and excursion week provides students with a unique opportunity to develop a sense of independence, as well as an understanding of global issues, and other people and communities. All excursions have a concentrated focus on community outreach, and students participate in a range of activities including house building in Cambodia, and working with NGOs and local charities to help those in need.

Excursion information session details will be shared in the Week at a Glance newsletter, and information can be accessed from your child’s homeroom/advisory page.


1.6 Language acquisition programme

From junior kindergarten to grade 10, students specialise in French, Chinese or Spanish (from grade 1 at Lakeside only). Students will receive daily lessons (or equivalent) in the language chosen. View our language offerings and pathways.

As indicated in the school’s terms and conditions, parents are expected to commit to their child’s language choice for the entire school year. If parents wish to change their child’s language programme for the subsequent school year, they must notify the school by 1 March.

Senior Kindergarten bilingual programme language assessment

The school will assess students' English and Chinese language development during the last semester of Senior Kindergarten as part of the transition to grade 1 to determine the most appropriate placement.


1.7 Student support services

English language learning/learning support

Participation in the appropriate support programme is mandatory, if, after student assessment, CIS is of the view that the student requires support through the English language learner programme (ELL) or the learning support programme.

Pastoral care and counselling

Pastoral care and counselling focus on building relationships that recognise the uniqueness of each individual. We incorporate strategies that support and guide each student. Read about our pastoral care and counselling programme.


1.8 Library services

The CIS library focuses on providing supportive services and programme collaboration. Global information literacy and literature that reflect our multicultural school community are integral to active, authentic life-long learning and inquiry.

Our library staff provide a wide variety of resources that are appropriate for the range of age and language abilities of our students, mindful of the diverse, multicultural population, and support the IB curriculum that is taught in our classrooms. The library is a changing and dynamic place and is an intrinsic part of the busy daily life of the CIS community.

Find information about accessing library services:


1.9 Digital literacy

As a Common Sense Digital Citizenship certified school, we educate students to use their devices safely and responsibly. Students must ensure the security of their devices at all times and the school will not accept responsibility for loss or damage to these often expensive items.

Read more about our One to World iPad programme and MacBook requirements on the digital literacy page of our website.

The use of devices such as smartphones, tablets and laptops is allowed as long as it supports the curriculum and is aligned with the IB learner profile. Read our digital literacy and digital citizenship policy.

2. Communication, confidentiality and feedback
TABLE OF CONTENTS
2.1 SCHOOL CALENDAR
2.2 TEACHER COMMUNICATIONS
2.3 SCHOOL COMMUNICATIONS
2.4 HOMEWORK
2.5 ASSESSMENT AND REPORTING
2.6 CURRICULUM/PARENT WORKSHOPS
2.7 STUDENT AGENDAS
2.8 YEARBOOKS
2.9 UPDATING YOUR CONTACT DETAILS
2.10 INVIGILATING EXTERNAL EXAMS (FOR CIS STUDENTS ONLY)
2.11 PERSONAL DATA PROTECTION POLICY
2.12 CAREGIVER'S RESPONSIBILITIES
2.13 REPRESENTATIVE'S RESPONSIBILITIES
2.14 POLICY CHANGE NOTIFICATIONS
2.15 CHANGE IN OWNERSHIP/MANAGEMENT
2.16 CONFIDENTIALITY
2.17 FEEDBACK AND COMPLAINTS
2.18 SURVEYS
2.19 DISPUTE RESOLUTION

Communication in a school environment is critical, and there are a range of ways we communicate information about our curriculum and programmes, your child’s learning, and school events.


2.1 SCHOOL CALENDAR

The school calendar can be viewed on My.CIS and includes all school events. What you see on the calendar will be aligned with your child(ren)’s grades. An overview of the key dates for this school year can be viewed here.

2.2 TEACHER COMMUNICATIONS

What Where/how? When? Why
Primary school:
Teachers' weekly communications and learning updates

via SeeSaw

Every Friday afternoon To keep you updated about what your child is learning in class, as well as key dates and key class information
Primary school: Units of inquiry
via Managebac 24/7 So you are fully informed about your child’s units of inquiry, programmes and learning.
Secondary school:
due work, assessments and curriculum
via Managebac24/7So you are fully informed about your child’s programmes and learning.
EmailOnly as neededWhen we have something to share with you.
Conferencesface to faceThree times per yearTo understand more about our programme, and your child’s progress.

2.3 SCHOOL COMMUNICATIONS

There are a range of communications you will receive from the school. The grid below outlines what you receive, how and when. Please contact our communications department if you are not receiving communications.

What Where/how? When? Information
Week at a Glance (WAG) 
(schoolwide newsletter)
email Friday afternoon Key dates; schoolwide, campuswide and divisional information
Parent advisories 
(stand-alone emails)
email - delivered to your inbox
as needed time sensitive, need to know information
Mosaic 
(stories celebrating life at CIS)

- email
- online (Mosaic)
- print magazine
- email: bi-monthly
- online: 24/7
- print: quarterly
School celebrations, learning updates and student/staff achievements
School calendar 
(sync to your phone)
See the calendar in My.CIS daily All school events and key dates
My.CIS My.CIS.edu.sg
as needed School directories, policies and procedures, services information, archived information and access to registration systems
SMS alert delivered to your mobile phone when urgent Critical time sensitive, need to know information

2.4 HOMEWORK

Homework assignments reinforce new concepts and skills and help build desirable work and study habits. Homework will be assigned according to the age and needs of students. The amount of time that students spend doing homework will vary somewhat from day to day, with the ability and diligence of the individual learner and a student’s programme and grade level. We ask that parents give support and encouragement for their child in developing good work and study habits by:

  • talking with your child about what he or she is learning
  • establishing a specific nightly homework period
  • providing a quiet place to study
  • being available to answer questions
  • reviewing completed work
  • informing the teacher when problems arise.

To read more about homework expectations for your primary school child, please refer to the relevant programme guidelines below:


2.5 ASSESSMENT AND REPORTING

Reporting periods for the different grades are as follows:

  1. Pre-PYP (nursery) and PYP (pre-kindergarten to grade 6): five reporting periods consisting of three conferences and two report cards

  2. MYP (grades 7 to 10) and DP (grades 11 and 12): four formal reporting periods which consists of four report cards. There are also two conferences per year

  3. Secondary Foundation programme: students receive a formal written report every month.

2.5.1 Conferences

Conferences are an integral part of the reporting process. Three way conferences provide an opportunity for students, teachers and parents to identify progress to date and to set future goals and directions. At student led conferences, students from Pre-K to grade 6 present their progress and achievement to their parents. Conference dates are available on the school calendar.

Communication and the partnership between home and school is a crucial part of the CIS community. This partnership is built around the premise of “no surprises”.

Parents are welcome to communicate with the teacher at any time if questions or concerns arise. Please make arrangements with your child’s homeroom teacher/teacher advisor to find a mutually convenient time to meet.

2.5.2 Report cards

The purpose of report cards is to encourage growth, enhance learning and communicate information about student progress to the parents, the student, the next teacher and other schools.

Student assessment is ongoing and varied, and the report card is just one aspect of a wide range of reporting on the progress of a student. A report card serves as a snapshot of student achievement at a particular point in time.

Parents can access report cards for each child in their ManageBac account in the “Reports” section.

  • Primary students (nursery to grade 6)
    Formal report cards are available just before the December and June/summer break. Parents will be notified by email when reports are ready to be viewed and downloaded in Managebac.

  • Secondary students (grades 7 to 12)
    Reporting consists of four written reports throughout the school year. Parents will be notified by email when reports are ready to be viewed and downloaded in Managebac.

  • Secondary foundation
    Formal report cards are issued on a monthly basis. Reports are printed and sent home with students.

  • Additional report cards
    If you require report cards from previous years (pre-Managebac), please advise the administrative staff at the respective divisional office two weeks prior to the date the report cards are to be collected.

The cost of a report card transcript is S$5. If additional transcripts requested need to be posted, parents will be charged postage for the additional copies.


2.6 CURRICULUM/PARENT WORKSHOPS

We offer a range of parent workshops and seminars across the school year. These workshops examine key elements of our programme, and are designed specifically for our parents. These workshops and events are advertised in the Week at a Glance newsletter.


2.7 STUDENT AGENDAS

As students use agendas only as and when necessary, a notebook that serves as an agenda is available on request. Students may use this agenda to record and plan homework (as appropriate for their age and grade), and maintain and update other important organisational information.


2.8 YEARBOOKS

Each year in June, every student receives a copy of the CIS yearbook. If a student has left and the parent requests a yearbook to be posted to their home address, postage will be payable. The finance department will be able to advise on the cost of postage.

Additional copies of the yearbook can be purchased at S$50.00 from the main office on each campus. Additional copies are only available until sold out.


2.9 UPDATING YOUR CONTACT DETAILS

CIS has a central database with all student information. This information is vital to ensure ongoing and prompt correspondence with families. Change your contact details via My.CIS. Applicable changes will be shared with teachers, and other departments.


2.10 INVIGILATING EXTERNAL EXAMS (FOR CIS STUDENTS ONLY)

When a CIS student is required to complete entrance examinations for another school, and parents request that they take the test and be supervised at CIS, the following protocols will apply:

  1. The classroom teacher will liaise with the respective divisional office or campus to book a half day supply teacher to supervise the writing of the exams. If there is more than one child in the same family needing exam writing supervision, please let your child’s teacher know as they can be done at the same time. Upon confirmation, a room in the main reception area (or whatever room is suitable for your child) will be booked.

  2. Since the entrance exams are generally emailed or sent to the classroom teacher, he/she will give them to the supply teacher and review the general instructions on the day of the exam.

  3. Parents will be responsible for covering the cost of the half day supply teacher ($90.00 + GST) as well as the cost for getting the entrance examinations to the next school. The payment can be made by parents on the day of the exam at the finance counter in the main office, and a receipt will be issued. Our Finance department will pay the Supply Teacher for their services directly.

It is important that these tests are kept secure/confidential and mailed/couriered by CIS. Parents should not review the exams before or after completion.


2.11 PERSONAL DATA PROTECTION POLICY

CIS respects the privacy of its students, parents, staff, community members and visitors to its website and campus. Personal data is collected by CIS for the purpose of supporting the operations of the school. All collection, use, disclosure, or processing of data is undertaken in compliance with Singapore’s Personal Data Protection Act 2012 (“PDPA”). View CIS’ personal data protection policy on our website.


2.12 CAREGIVER'S RESPONSIBILITIES

If a student’s parents/legal guardian are unable to deal with CIS for day-to-day matters or reside overseas, then a caregiver above the age of 21, having charge or control of the student during the school year, should be appointed by the parent/legal guardian. View the responsibilities of caregivers.


2.13 REPRESENTATIVE'S RESPONSIBILITIES

A representative is required for the purpose of school communications whenever a parent does not speak English or is not literate in English. The representative must be a responsible adult resident in Singapore and must be literate in English. View the responsibilities of representatives.


2.14 POLICY CHANGE NOTIFICATIONS

Parents and students will be informed of any changes to CIS' admission guidelines, rules, regulations, policies or codes of conduct via an email advisory and/or the weekly Week at a Glance (WAG) newsletter. It is the responsibility of parents, and students as necessary, to read these school communications.


2.15 CHANGE IN OWNERSHIP/MANAGEMENT

CIS will inform the parents/caregivers within 14 days of any:

  • Change in the ownership of CIS; and/or

  • Change in key management such as a change in directors, partners or members of CIS’ management committee who have control or management of CIS, and top management personnel including CEO, principal or officers who are appointed to manage CIS’ day-to-day operations.


2.16 CONFIDENTIALITY

CIS, its officers and staff may obtain, hold, use and communicate, on a “need-to-know” basis, confidential information which, in their opinion, is material to the safety and welfare of the student. The student consents to CIS communicating with any other school which the student has attended, or currently attends or which the student should attend, about any matter concerning the student or about payment of fees, whether or not the information being passed on is also held in machine readable form. The confidentiality obligation of the school shall not apply to:

  1. any information which becomes generally known to the public;

  2. any information which is, at the time of disclosure, legally in the possession of the CIS; or

  3. any information which is required to be disclosed pursuant to any applicable legal requirement or legal process issued by any court or any competent government authority or rules or regulations or policies of any relevant regulatory body.


2.17 FEEDBACK AND COMPLAINTS

CIS adopts a closed loop feedback and complaint management system to gather and address all feedback and/or complaints received from stakeholders (students, parents and external parties) for continuous improvement. View our feedback and complaint management process on our website.


2.18 SURVEYS

The school also seeks feedback formally from students and parents via surveys. Each year, parents are invited to participate in an annual survey called the “Parent Pulse” while secondary students are invited to participate in the annual "Student Pulse" survey. The purpose of these surveys is to gather feedback on academic programmes, sporting and arts programmes, extracurricular activities, campus facilities, teachers and staff, etc. This feedback is used in CIS’ ongoing improvement plans.


2.19 DISPUTE RESOLUTION

CIS is a participant of the CPE’s mediation-arbitration scheme under which parties to a dispute are referred for mediation at the Singapore Mediation Centre, and if the dispute is not resolved through mediation, the dispute will be referred for arbitration by an arbitrator appointed by the Singapore Institute of Arbitrators. View the procedure for referring a case to mediation on our website.

​3. Health services
TABLE OF CONTENTS
3.1 SCHOOL NURSES
3.2 NURSES' CONTACT DETAILS
3.3 MEDICAL INSURANCE
3.4 IMMUNISATION REQUIREMENTS
3.5 EMERGENCY CONTACT DETAILS
3.6 NUT ALLERGIES
3.7 MEDICATION ADMINISTRATION
3.8 EMERGENCY MEDICATION
3.9 STUDENT ILLNESS DURING THE SCHOOL DAY
3.10 WHEN TO KEEP YOUR CHILD HOME FROM SCHOOL

3.1 SCHOOL NURSES

CIS has full-time nurses on campus who provide first aid, and maintain up-to-date health records for each student. Parents are encouraged to advise the school of any medical concerns about their child. Parents are always welcome to come by and meet the school nurse in person to express any concerns that they may have about their child’s health.


3.2 NURSES' CONTACT DETAILS

Our nurses’ contact details are on the health and wellbeing page in My.CIS.


3.3 MEDICAL INSURANCE

CIS has in place medical insurance for all students. This document outlines full details regarding medical insurance coverage and the claim process.


3.4 IMMUNISATION REQUIREMENTS

Singapore law requires that all students be vaccinated against the diseases set out in the Fourth Schedule of the Infectious Diseases Act (which currently includes diphtheria and measles).  

In addition, CIS also strongly recommends students be immunised in accordance with the Singapore National Childhood Immunisation Schedule.  


3.5 EMERGENCY CONTACT DETAILS

Please ensure your contact information is kept up to date, as we need to be able to contact you in an emergency.

In an emergency situation where no parent or caregiver can be reached by telephone, the school may send the student to the nearest hospital or doctor for immediate observation and treatment. Update your contact details here.


3.6 NUT ALLERGIES

There are several students at CIS with life-threatening nut allergies. In order to assure their safety, please do not provide class snacks containing nuts. If you are unsure of the nut content, please alert the teacher.

Parents of students with nut allergies are asked to provide approved snacks for their child in the event of impromptu class celebrations. All primary children are to keep their personal Epipen with their divisional school nurse. Older children are encouraged to carry their personal Epipens for accidental exposure to their allergen.


3.7 MEDICATION ADMINISTRATION

Whenever possible, medication should be given at home rather than during school hours. Vitamins and supplements should always be taken at home.

Medication for minor symptoms can only be given if there is signed documentation in the student’s Medical Examination Form/Health Record.

The school nurse is the only school employee authorised to dispense prescription medications to students during the school day. Prescription medication will not be dispensed unless the student’s parent/caregiver has provided the school nurse with a signed oral medication authorisation form. This form can be obtained from the school nurses or on the health and wellbeing page of My.CIS.

All medication/s must be kept with the respective school nurse except emergency medications (Epipen) for secondary school children.


3.8 EMERGENCY MEDICATION

Parents of children who require emergency medication (eg Epipen, Zyrtec) will be asked to sign a standing order for use of Epipen form and/or Prescribed/over the counter medication authorisation form. It is the responsibility of the parent to provide the medication to the school nurse along with the appropriate paperwork.

Teachers may dispense medications to students on field trips and overseas excursion where prior parental permission has been obtained. Exceptions to this policy can only be made with the principal’s approval. Parents are asked to advise the school if their child is taking medication, and if there are any special requirements regarding dosage or diet.


3.9 STUDENT ILLNESS DURING THE SCHOOL DAY

If the school health care coordinator determines that a child is too ill to attend class, or has/is suspected to have a communicable disease that could jeopardise the health of other students, she will contact the parent or guardian. The parent or guardian will be required to promptly pick up their child from school. Students will only be sent home if the parent or caregiver has been contacted and the student is accompanied home by a designated adult or unaccompanied if requested by the parent (only applicable to secondary students). All students sent home unaccompanied must be transported home via taxi. No students are allowed to take public transport (bus and/or MRT) on their own when they are unwell. When a child is unwell nearing to the end of school, school health coordinators will determine if the ill child is fit to take the school bus. Parents will need to pick up their ill child if the child is unfit to take the school bus.


3.10 WHEN TO KEEP YOUR CHILD HOME FROM SCHOOL

To prevent the spread of illness, we ask that you do not send an ill child to school. If your child becomes ill at home with a contagious illness eg measles, chickenpox or Hand Foot and Mouth disease, please inform the school nurse immediately. A doctor’s clearance is required to return to school.

Please check with your respective divisional nurses for more information.

This document outlines the guidelines and school clearance requirements for a range of illnesses.

​4. Services: security, uniforms, bus and canteen
TABLE OF CONTENTS
4.1 SECURITY ON CAMPUS
4.2 SCHOOL UNIFORM
4.3 PE UNIFORMS AND HATS
4.4 HOUSE LEAGUE SHIRTS
4.5 HATS
4.6 DRESS/GROOMING CODE
4.7 SCHOOL BUS SERVICE
4.8 SCHOOL CANTEEN


4.1 SECURITY ON CAMPUS

Security is of the utmost importance to all at CIS, and we aim to provide a safe and secure environment for the entire CIS community. CIS employs 24-hour security guards at both campuses to secure the entrances and perimeter of the school grounds. Find more information about campus security on My.CIS.

Everyone who enters CIS is required to show photo ID to our security personnel with the exception of CIS students in uniform.


4.2 SCHOOL UNIFORM

With the exception of school designated non-uniform days, all students are expected to wear the school uniform at all times during school hours and when on school field trips. This includes CIS hats and caps.

Teachers/advisors will inform parents when and if exceptions are made.

The school uniform for each division comprises:

Grades Tops Bottoms Hoodies Shoes
Kindergarten Polo shirt Shorts Red CIS hoodie (optional) Closed toe shoes
Grades 1-6 Polo shirt Shorts/skort Red CIS hoodie (optional) Closed toe shoes
Grades 7-12 and Secondary School Foundation Programme (SSFP) Polo shirt Shorts/skort/
pants
Black CIS hoodie (optional) Closed toe shoes


School uniforms can be purchased from third party uniform supplier Lim Meng Keng Department Store located at Holland Village.

Visit our uniform page for pricing and contact details.


4.3 PE UNIFORMS AND HATS

Physical Education (PE) uniforms are worn during PE class. Primary students should wear their PE uniforms to school on PE days. Secondary students change into their PE uniform at school before PE class.

PE uniforms can be purchased from the finance counter (within the main office) on your child’s campus. View our uniform page for pricing and size details.

Grades Tops Bottoms Bucket hats/caps Shoes
Pre-Kindergarten to grade 12* PE shirt PE shorts Cap or bucket hat Closed toe running shoes

*Students in grades 11 and 12 will only need a PE uniform if they are taking courses such as sports science.


4.4 HOUSE LEAGUE SHIRTS

All students in grades 1 to 12 must purchase a house league shirt. House league shirts are worn to school on house league colour days. House membership will be advised by your child’s divisional office. View our uniform page for pricing and size details.


4.5 HATS

To protect students from the tropical sun, CIS has a “No Hat, Play in the Shade” policy. CIS hats/caps are compulsory, and can be purchased from the finance counter in the main office.

Please read the policy and familiarise yourself with the requirements.


4.6 DRESS/GROOMING CODE

Students are expected to present themselves in a neat manner at all times. The dress code for all students can be viewed here.


4.7 SCHOOL BUS SERVICE

The school bus service is operated independently by Yeap Transport Pte. Ltd.

Visit our website for information about:

  1. Bus rates

  2. Bus rules

  3. How to apply for bus services

  4. Yeap’s contact details

If your child will not be taking the bus at the regularly scheduled time, please email both the bus office and your child’s classroom teacher.

Bus rules

View Yeap Transport’s rules concerning student behaviour on buses on our website.


4.8 SCHOOL CANTEEN

Sodexo* is the school caterer for canteens at both campuses. Lunch and snacks are included in the school fees for all Kindergarten students, while students in grades 1 to 12 can purchase lunch and/or snacks from the canteen, or may bring a packed lunch from home.

Read this document to find more information about the canteen and café (Lakeside only) including menus, hours of operation and contacts. You can also visit the canteen page on My.CIS.

*NOTE: The Canadian International School cannot be held responsible for damages of any kind arising out of the use of independent service providers. Users of the services of independent service providers agree to indemnify and hold harmless Canadian International School and all its staff members and agents, from all claims, losses, liens, expenses, suits, and attorneys’ fees (“liabilities”) for any damages of any kind, including, without limitation, any special, consequential, incidental or indirect damages, to any person or entity that may in any way arise out of or result from or in connection with the use of the services provided by the third party service providers.

​5. Parents
TABLE OF CONTENT
5.1 PARENT TEACHER ASSOCIATION (PTA)
5.2 VOLUNTEERING
5.3 FOOD SAFETY
5.4 COLLECTION OF MONEY FOR TEACHER GIFTS
5.5 BIRTHDAY PARTY PROTOCOL

5.1 PARENT TEACHER ASSOCIATION (PTA)

A child’s school life is greatly enriched by a family that is well informed and active in school affairs. The Parent Teacher Association (PTA) at both campuses host a number of events throughout the year for CIS families and welcome you to get involved in school life.

To learn more, visit the PTA page on My.CIS. You can also email the Tanjong Katong campus PTA at tkpta@cis.edu.sg or the Lakeside campus PTA at lkspta@cis.edu.sg.


5.2 VOLUNTEERING

In the primary school, parents are invited to volunteer, whether in their own child’s classroom, in other classrooms and in other areas of the school, such as the library, or in support of the programme of inquiry (POI) and co-curricular activities. This can be done on a regular basis or intermittently for special events.

Other supportive activities may include class parties, field trips, celebratory events or productions. Parents who are interested in involvement in the school should inform their child's classroom teacher, the relevant PYP coordinator, vice-principal or principal.

All parent volunteers must agree to abide by our parent volunteer policy:

Open Minds - volunteering

Parents are an integral part of the Open Minds programme as classes engage in learning off-campus. In preparation for the week offsite, interested parents will be invited to an information session which will outline expectations and tips for volunteers. Our goal is to ensure that parents support student learning in the best possible way. Further details about information sessions will be sent out by your child's classroom teacher. Read more about the Open Minds programme on My.CIS.


5.3 FOOD SAFETY

All food brought into the school must include an ingredient list. If there is not a list, the food will not be served.


5.4 COLLECTION OF MONEY FOR TEACHER GIFTS

CIS does not condone or encourage the collection of monies for group parent gifts for teachers.


5.5 BIRTHDAY PARTY PROTOCOL

Young children love to celebrate their birthdays with their peers at school. However, these celebrations should not interfere in any way with teaching time in class. The classroom teacher will advise of a suitable time and date so that food can be shared during a break period and not during class time. Food choices (allergies/sensitivities/religion) also need to be respected.

Children who would like to celebrate their birthday at school may bring cupcakes (not slab cake) or another similar item that they may share with classmates during a break period. Loot/goodie bags may not be brought to school.

Although we prefer that birthday party invitations are distributed outside of school, teachers will distribute paper invitations for parents, but only if the entire class is invited, or if all the boys or girls are invited.

​6. General information and policies
TABLE OF CONTENTS
6.1 SCHOOL HOURS AND TIMETABLE
6.2 OFFICE HOURS
6.3 ARRIVAL AND DEPARTURE FROM SCHOOL
6.4 CAMPUS FLOOR PLANS AND TEACHER ROOM ALLOCATIONS
6.5 TEACHER:STUDENT RATIO
6.6 STUDENT CODE OF CONDUCT
6.7 ACADEMIC HONESTY POLICY
6.8 ACADEMIC APPEAL PROCESS
6.9 PARKING ON CAMPUS
6.10 AFTER SCHOOL HOURS AND STAYING ON CAMPUS
6.11 BIKES AND SCOOTERS
6.12 GUESTS ON CAMPUS
6.13 LOST AND FOUND
6.14 SCHOOL TELEPHONE USE
6.15 ELEVATOR USE (LAKESIDE ONLY)
6.16 LOCKERS
6.17 ELECTRONIC EQUIPMENT
6.18 LIABILITY FOR STUDENT PROPERTY
6.19 IPAD AND MACBOOK REQUIREMENTS
6.20 NETWORK SYSTEM ACCOUNTS
6.21 ACCEPTABLE NETWORK USE POLICY

6.1 SCHOOL HOURS AND TIMETABLE

The school day for all full day students is 8.30am to 3.30pm. Students who do not travel on the bus are advised to be at school by 8.25am. You can view the timetable for the 2018-2019 school year below:


6.2 OFFICE HOURS

Our offices are open on:

  • Monday to Friday: 7.45am to 5pm
    (Lakeside reception phone lines remain open until 6pm)

  • Saturday: 8.30am to 12.30pm (Lakeside only)


6.3 ARRIVAL AND DEPARTURE FROM SCHOOL

View student arrival and departure information for both campuses.


6.4 CAMPUS FLOOR PLANS AND TEACHER ROOM ALLOCATIONS

Campus floor plans and teacher room allocations can be found on the divisional pages in My.CIS.


6.5 TEACHER:STUDENT RATIO

The average student to teacher ratio at CIS is 11:1. This ratio encompasses all our professional educators; teachers, support staff and administrators. It is not an indication of class size. All classes are staffed to ensure our students enjoy age appropriate optimal learning environments.

English programme

  • Nursery and Kindergarten
    Our early years (Nursery and Kindergarten) classrooms require a high level of care, support and supervision. For this reason, our Nursery classroom is supported by two instructional assistants. Each kindergarten class is supported by one instructional assistant.

  • Grades 2 to 6
    Students in grades 2 to 6 have one homeroom teacher. Homeroom teachers are supported by a divisional instructional assistant on an as-needed basis. 

  • Grades 7 to 12
    Students in grades 7 to 12 have an advisor teacher whom they meet with each morning, and individual specialist teachers for each subject.

Chinese-English bilingual programme

  • The Chinese-English bilingual programme is a full day programme option for students from JK to grade 6 at Lakeside and up to grade 6 at Tanjong Katong. The programme follows a single language model for alternate days (Chinese one day followed by English the next day). Students will be immersed in each language for 5 days over each two week period. No adjustments will be made for holidays. 

  • In the Chinese-English bilingual grades both teachers will be considered homeroom teachers responsible for ensuring students’ academic success and pastoral care. 

  • Chinese-English bilingual classes up to grade 1 will be assigned a full time instructional assistant. Classes above grade 1 will be allocated an instructional assistant based on an as-needed basis. Each one of our Chinese-English bilingual programme is also supported by our Chinese literacy coaches.

French-English bilingual programme (Lakeside only)

  • The French-English bilingual programme is a full day programme option for students in grades 1 and 2 at Lakeside only. The programme follows a single language model with an equal amount of instructional time in each language each week. 

  • In the French-English Bilingual grades both teachers will be considered homeroom teachers responsible for ensuring students’ academic success and pastoral care.

  • A bilingual instructional assistant will be assigned to the French classes.


6.6 STUDENT CODE OF CONDUCT

CIS fosters an environment in which the needs, rights and responsibilities of individuals and groups are respected. Our students are expected to conduct themselves in a manner that will bring credit to themselves, their families and their school, and adhere to the CIS core values. Read our student code of conduct.


6.7 ACADEMIC HONESTY POLICY

One of the paramount goals of CIS is to foster the growth of ethically responsible students. Our students learn the importance of academic honesty: what it is, why it matters, and what the consequences are for engaging in dishonest behaviour.  Our academic honesty policy applies to all students in grades 4 to 12.


6.8 ACADEMIC APPEAL PROCESS

Should a student or parent disagree with an awarded grade/level of achievement, the student or parent must first contact the respective teacher directly. This allows the teacher an opportunity to explain the grade/level of achievement and how it was awarded. If there is still a concern about the grade/level of achievement, the student or parent may initiate the academic appeal process by submitting an academic appeal form to the student’s principal within 3 days of the release of results. View our academic appeal policy.


6.9 PARKING ON CAMPUS

Lakeside campus
There are approximately 200 car parks onsite. Parking is on a first-come, first-served basis. Parents can register their In-Vehicle Unit (IU) and obtain a parking decal, either at security or at the main office.

Tanjong Katong campus
There is no parking on campus between 8am and 8.30am, or between 2.45pm and 3.45pm. If you are driving to school and would like to walk your child to their classroom, please park in the public parking lot adjacent to our campus and enter through the pedestrian gate. If you are parking in the school parking lot, you must have a parking decal which can be obtained from the main office or security office.


6.10 AFTER SCHOOL HOURS AND STAYING ON CAMPUS

Students are not permitted on CIS’ premises on non-school days, or to remain on CIS’ premises after dismissal unless they are participating in an after school Activity that begins immediately after school. It is the responsibility of the parent to provide adult supervision if a student (or their siblings) must wait on campus for a later activity. Playgrounds and recreational areas will be closed at the end of the school day.

The only exceptions are when, with the permission of a school principal, the school grounds are the venue for:

  • school or sporting events

  • laboratory or other curriculum related courses or exercises

  • self-study in permitted areas including CIS’s libraries

at which at least one staff member, employed directly by the school, is present and supervising the activity.

Students who have not been picked up by the end of dismissal should wait in the main office (Tanjong Katong) or school division office (Lakeside).

Liability

CIS will not be liable for any injury to students or any loss or damage to students’ personal belongings or any unforeseen damages, losses, injuries or circumstances that may result from the students remaining in CIS after school hours or as a result of the presence of students after dismissal or on non-school days outside of the permitted exceptions referred to above.


6.11 BIKES AND SCOOTERS

Students may ride bicycles or scooters to school but they may not ride them on campus at any time. Students must bring a bicycle lock to lock their bikes up at school. The school is not responsible for the safekeeping of equipment. Unless a student is participating in a skateboarding or roller skate/rollerblade activity, skateboards, roller skates/blades and roller skate shoes are not allowed on campus at any time during school, after school or on weekends.


6.12 GUESTS ON CAMPUS

Nursery to grade 6 - Lakeside/Tanjong Katong

Former out of country students are welcome to visit CIS and to attend classes, with permission obtained in advance from the Head of School, principal or vice-principal. The most appropriate time for the visit will be determined in collaboration with the teacher and principal. A current CIS student  must escort guests, and guests will be required to present identification at the guardhouse and to provide an emergency contact number at the main office.

Grades 7 to 12 - Lakeside

School-aged visitors are not allowed on campus during the academic day or during lunch. If former students want to visit with friends, these students are welcome to come to school at the end of the school day. Former students or friends of students should notify the principal of a prospective visit. If a former student wishes to visit a teacher, they should email the teacher to arrange an appropriate time. Prospective students can arrange for visits through the admissions office.


6.13 LOST AND FOUND

Students are cautioned against bringing valuable personal property to school and are reminded that they assume all risk for damage or loss. The school will not make any reimbursement for missing items.

Found items should be placed in the bins located in the primary school play area (Lakeside) and canteen (Tanjong Katong) on the day that they are found. Fragile or expensive items should be turned in at the main office.


6.14 SCHOOL TELEPHONE USE

Student phone calls are limited to emergencies. Students must have a teacher's permission for calls made during school hours. After hours calls can be made with supervision by office staff.


6.15 ELEVATOR USE (LAKESIDE ONLY)

The elevators at Lakeside are for parents, staff and deliveries. Students are not permitted to use the elevator unless it is medically necessary or when they are escorted by an adult. Students who are permitted to use the elevator should carry an official pass, which they can obtain from the nurse, and they should be prepared to show it to staff if requested.


6.16 LOCKERS

All students in grades 4 to 12 are provided with their own lockers. Students are strongly advised to ensure that their valuables are kept in their lockers and that the lockers remain locked at all times. Students must purchase a lock prior to the commencement of the school year.


6.17 ELECTRONIC EQUIPMENT

Students are expected to observe our guidelines regarding iPods/mp3 players, headphones, hand phones, handheld electronics/toys and valuables. Read our electronic equipment policy.

Note: The school is not responsible for any loss of students’ electronic equipment.


6.18 LIABILITY FOR STUDENT PROPERTY

CIS shall not be held liable for accidental injury or loss of or damage to property. CIS is not responsible for students’ personal property on CIS campuses or on the way to or from CIS or on any CIS sponsored activity. It is the responsibility of parents/legal guardians to provide any additional comprehensive medical and accident insurance, as well as personal property insurance, for their children and their possessions.


6.19 IPAD AND MACBOOK REQUIREMENTS

It is mandatory for students in grades 4 to 6 to bring their own iPad to school daily. Students in grades 7 to 12 must have their own MacBook computer at school every day. View our digital literacy page for more information and device recommendations.


6.20 NETWORK SYSTEM ACCOUNTS

Accounts are issued to grades 3 to 12 students to access the WiFi network, Google Apps accounts and My.CIS.

Email addresses on the school’s email system are assigned to all staff and students from grade 3 and up (grade 3 students are restricted to internal communication only).  Email is used extensively for communications and collaboration within the school community.

Students are to ensure that all information provided to CIS pursuant to network use is correct, and to further ensure they update CIS immediately of any changes in their particulars. Students further agree to hold CIS, its employees, agents, associates and affiliates harmless from any and all claims and damages of any nature arising from the student’s use of, or inability to use, the CIS network, including, but not limited to, any claims arising from the unauthorised use of the system to purchase products or services.


6.21 ACCEPTABLE NETWORK USE POLICY

Read our policy concerning the use of CIS IT resources and the consequences for students who do not comply. CIS reserves the right to make any necessary modifications to this policy and such changes and/or modifications will be conveyed to students in writing.

​7. Financial, student contract and terms & conditions of enrolment
TABLE OF CONTENTS
7.1 ACCREDITATION
7.2 NEW STUDENTS - DOCUMENT SUBMISSION
7.3 STUDENT CONTRACT
7.4 SUPPLEMENTAL STUDENT CONTRACT
7.5 TERMS & CONDITIONS OF ENROLMENT
7.6 COURSE WRITE UPS
7.7 KINDERGARTEN PROGRAMME
7.8 ATTENDANCE POLICY
7.9 BANNED OR CONTROLLED SUBSTANCES
7.10 USE OF STUDENT WORK/PHOTOGRAPHS AND VIDEOS
7.11 TRANSFER POLICY
7.12 COUNSELLED WITHDRAWAL
7.13 INTERNATIONAL STUDENTS ON A STUDENT'S PASS
7.14 NATIONALITY REGULATIONS - MINISTRY OF EDUCATION
7.15 FINANCIAL INFORMATION AND POLICIES
7.16 FEE PROTECTION SCHEME (FPS)
7.17 FEE PROTECTION SCHEME AT CIS

7.1 ACCREDITATION

In September 2009, the Private Education Act was passed in Singapore. The Act, administered by the Committee for Private Education (CPE) brought about changes that affected private schools in Singapore.

As a result of the Act, schools are referred to as Private Education Institutions (PEIs) and are registered with the CPE. All students enrolled on or after 21 December, 2009 must sign a contract with the school in order to be enrolled.

It is also a requirement that PEIs ensure that certain information is easily accessible to parents including the name of the private education institution and the names of its schools and departments/faculties where applicable, the name of every member of the academic board/examination board, the names of all of the courses, as well as subjects, modules, etc. that are offered by the PEI.

EduTrust

EduTrust is a voluntary certification scheme that helps to distinguish higher quality educational institutions in Singapore’s private education industry. PEIs must be EduTrust certified before they can offer placement to international students who require student passes from the Immigration & Checkpoints Authority (ICA).

CIS has earned the EduTrust four year award. This four year award goes to schools that maintain quality standards in terms of programme delivery, and have robust academic systems and processes in place. View our EduTrust Certificate on our website.

EduTrust Certificate No: EDU-2-2043

Date of Issue: 22 August 2016
Date of Expiry: 21 August 2020

Visit the Committee for Private Education’s website for further details on the Private Education Act, the CPE or the EduTrust certification scheme.


7.2 NEW STUDENTS - DOCUMENT SUBMISSION

In order for a new student to start school, the student contract must be signed and all required documents must be submitted in full to the admissions department.


7.3 STUDENT CONTRACT

The student contract is a legal document that protects and assures the rights and conditions of the student whilst enrolled at a PEI.

It is a legal requirement that all students must enter into the student contract, and CIS executes a CIS student contract for every student. This contract is a critical document that helps to minimise future disputes, therefore it is essential that it be completely understood by the student (parents/legal guardians where a student is younger than 18 years of age) prior to enrolment.

CIS signs a student contract (each contract will have a unique number) with the student after a place has been offered to the student, and that place has been accepted by the student (parents/legal guardians where a student is younger than 18 years of age).

Download a sample of the CIS 2018-19 student contract.


7.4 SUPPLEMENTAL STUDENT CONTRACT

Once the student contract has been signed, a simpler supplemental contract must be signed on an annual basis.

Supplemental student contracts for existing students who have already signed the original student contract must be signed by March each school year. If the supplemental contract is not signed by the necessary deadline, a student’s enrolment for the following school year will not be confirmed.


7.5 TERMS AND CONDITIONS OF ENROLMENT

In addition to signing the student contract, families with students who are accepted to CIS must read and agree to CIS’ terms and conditions of enrolment. These terms and conditions form part of the student contract and parents should ensure they review them as necessary. View the terms and conditions on our website.


7.6 COURSE WRITE UPS

CIS is an international school that offers programmes for students from 18 months to approximately 18 years of age. “Courses” is CPE terminology that must be used, and at CIS ‘courses’ are referred to as grades. With the exception of the half-day Nursery and Pre-Kindergarten programmes, which are 3-hour programmes, all grades are offered on a full time basis with students attending school from Monday to Friday (five days per week).

Visit the FAQ section of our website to find course write ups that include:

  • minimum entry requirements for each grade level

  • a brief course (grade) write up

  • details of the relevant awarding and/or governing body/bodies.


7.7 KINDERGARTEN PROGRAMME

With the exception of those enrolled in nursery, kindergarten students must be completely toilet trained and be able to independently look after their own toileting.


7.8 ATTENDANCE POLICY

Students are expected to attend school at all times unless excused by their parents or caregiver appointed by the parents. View our attendance policy for full details.

Absences

If your child will be absent from school, please email their divisional office and homeroom/advisor teacher.

Tanjong Katong Primary Lakeside Primary Lakeside Secondary
tkattendence@cis.edu.sg priattendance@cis.edu.sg secondaryschool@cis.edu.sg

7.9 BANNED OR CONTROLLED SUBSTANCES

CIS is concerned with the wellbeing of all students and recognises that drug use is a serious offense under Singapore law. The banned or controlled substances policy at CIS endeavours to operate within the law of Singapore at all times and protect its students while they are under the care and jurisdiction of the school. Read our policy concerning banned or controlled substances.


7.10 USE OF STUDENT WORK/PHOTOGRAPHS AND VIDEOS

Parents/legal guardians grant CIS an irrevocable and perpetual licence to use students’ work, photographs or videos of the student, and other materials for purposes such as publicising or promoting CIS and its students’ accomplishments to internal and external audiences, including in print and online. Parents/legal guardians are also required to complete and sign the IB consent form.

7.10.1 PARENT USE OF STUDENTS’ PHOTOGRAPHS AND VIDEOS ON SOCIAL MEDIA

Parents are welcome to post photos or videos of their own children at school events on social media, however due to privacy concerns, posting photos or videos of other people’s children on social media is not allowed. This policy is outlined in clause 9.2 of the terms and conditions of enrolment


7.11 TRANSFER POLICY

CIS will allow students to transfer from one grade level (course) to another if the school assesses that the student is more suited academically and emotionally to that grade.

If the student transfers to a new grade level, the student agrees that the transfer shall not be deemed a withdrawal from the school, and the refund policy in the student contract shall not apply. If a student does not agree to be enrolled in the grade level offered by the school and withdraws from the school, all fees paid shall be refunded in accordance with the refund policy set out in clause 2 of the student contract.

In the event of a change of a grade level (course) as mentioned above, a supplemental contract shall be executed between CIS and the parents/legal guardian/student to reflect the change of course and change in fees where applicable. All the other terms and conditions in the student contract shall remain unchanged.

All grade level transfer requests are approved by the Academic Board. The Academic Board will respond to the request within two weeks of receiving the request.


7.12 COUNSELLED WITHDRAWAL

Student acceptance is based on the assumption that the programme offered at CIS is the best available to meet the needs of the student. When, in the judgment of the professional staff, the CIS programme and personnel resources do not adequately meet the needs of the student, a recommendation for termination of the enrolment will be made by the divisional principal, in consultation with the Head of School, if applicable.

This decision may be appealed to management within one week from the day on which such decision is communicated to the student and/or parents. Any unconsumed tuition fees, and support programme fees (if applicable) will be refunded.


7.13 INTERNATIONAL STUDENTS ON A STUDENT'S PASS

CIS uses the best efforts to assist students who require a Student’s Pass from the ICA. This includes, providing advice on obtaining the pass, verifying the student’s enrolment and immigration status, and doing all that may be necessary to procure the Student’s Pass on behalf of the student.

Student Passes are not transferable and expire when the student ceases to be a CIS student.

Student Pass cancellation

  • When a student on a Student’s Pass withdraws from CIS or completes their course of studies, CIS must lodge an e-cancellation with the ICA (Immigration & Checkpoints Authority) within seven days of the student’s final day at CIS.

  • Students who withdraw or complete their studies must provide CIS with a copy of their passport and Student’s Pass for verification purposes.

  • Students who leave CIS to attend another school are deemed to have withdrawn from CIS.

  • Parents of students who are withdrawing must submit a withdrawal notice indicating the student’s last day at CIS and the reason for withdrawal.

  • If you have questions about the cancellation process, please contact the admissions department at admissions@cis.edu.sg.

Lost or stolen student passes

  • If a Student's Pass card is lost or stolen, the student is required to make a police report immediately and report to ICA within seven days to apply for a replacement card. Issuance and/or replacement fees will apply.

  • If the student recovers possession of their Student’s Pass card after reporting its loss to the ICA, they must surrender the recovered card to the ICA for cancellation within seven days from the date the card was recovered.

Read additional requirements for Student Pass holders.


7.14 NATIONALITY REGULATIONS - MINISTRY OF EDUCATION

The Ministry of Education (MOE) allows children to attend preschool/kindergarten at international schools in Singapore regardless of their citizenship. However, when a student enters grade 1, MOE approval is required for students of Singaporean nationality, regardless of whether they are single or dual nationality.

This regulation requires the school by law to make an application to the MOE for students who fall into this category. Each year in February, the admissions department will contact SK parents and ask for the following information:

  • Student’s nationality/nationalities

  • Student’s residency pass type

After the information has been submitted, if MOE approval is required, an admissions executive will contact parents directly to walk them through the process.


7.15 FINANCIAL INFORMATION AND POLICIES

Find detailed information about fees and financial policies on our website.


7.16 FEE PROTECTION SCHEME (FPS)

EduTrust certified PEIs are required to adopt the Fee Protection Scheme (FPS) to protect course fees paid by their students in the event they are unable to continue operating due to insolvency, and/or regulatory closure. The FPS also protects students if the PEI fails to pay penalties or return fees to the students that arise from a judgement made against it by the Singapore courts.

All fees refer to all monies paid by the students to be enrolled in a PEI, excluding the course application fee, confirmation fee, agent commission fee (if applicable), miscellaneous fees (non-compulsory and non-standard fee paid only when necessary or where applicable, for example, the re-exam fee or charges for credit card payment etc.) and GST.

Under the fee insurance scheme, PEIs purchase insurance protection from any one of the Committee for Private Education (CPE) appointed insurance companies for every one of their students, to protect their fees.

PEIs with EduTrust certification are allowed to collect up to twelve months of fees each school year.


7.17 FEE PROTECTION SCHEME AT CIS

CIS has put in place the FPS insurance as its fee protection scheme for all students and will purchase and pay for the insurance on students’ behalf. The FPS insurance offers insured students protection against the following events:

  • Loss of tuition fees and support programme fees (if applicable) paid in advance by the insured student to CIS and not refunded, if the student cannot start or complete his/her course (grade) as a result of CIS becoming insolvent or being required by the Singapore authorities to stop operations

  • CIS fails to pay the sum awarded by Singapore courts to the insured student, where such award relates to a dispute between CIS and the insured student on course fees paid by the insured student to CIS

  • S$10,000 benefit payable covering the insured student’s accidental death or total permanent disability by accident.

7.17.1 Certificate of insurance

CIS has appointed Lonpac Insurance Bhd to be the FPS insurer for our students. The insurance coverage will be for the tuition fees and support programme fees (if applicable). It does not cover the GST portion of fees paid or the compulsory application and confirmation fees.

Upon payment of the insurance premium, Lonpac Insurance Bhd issues a certificate of insurance to the insured student directly via email. View the master insurance certificate.

7.17.2 Claim process

In the event that a student needs to make an FPS claim, the CPE (or any Singapore Government authority) will take charge, inform all affected parties, and organise the claims pay-out if necessary.

Affected students would be advised of the steps that they would need to follow in order to file an FPS claim during the claim process.

Insured students should produce the following in the event of an FPS claim:

  • valid student contract

  • receipts of all invoices and bills related to their studies as per the student contract

  • identity card, passport and other proof of identity

  • FPS certificate of insurance.

​8. Additional information for secondary school

TABLE OF CONTENTS
8.1 TEACHER ADVISOR PROGRAMME
8.2 SECONDARY SCHOOL SCHEDULE
8.3 HOMEWORK
8.4 SECONDARY SCHOOL STUDENT SERVICES
8.5 STUDENT SUCCESS PROGRAMME
8.6 SMART PERIOD
8.7 EXAMINATION SCHEDULES
8.8 PROMOTION GUIDELINES
8.9 IB AND CIS DIPLOMA REQUIREMENTS
8.10 LOCATIONS ON CAMPUS
8.11 BOOKS AND SUPPLIES

8.1 TEACHER ADVISOR PROGRAMME

The teacher advisor programme at CIS is an integral part of students’ success, designed to give students opportunities to maximise their potential. Being an advisor is an important assignment for every educator in the secondary school.

The goals of the programme are:

  • to ensure that each student in the secondary school will have at least one teacher who oversees “the big picture” for that student

  • to help each student adapt to and succeed at CIS, by ensuring that each student understands the values, culture and character of this unique school

  • to assist each student with their educational, personal and social growth

  • to provide home and school with a primary contact for each student.


8.2 SECONDARY SCHOOL SCHEDULE

Period allocation by grade and the secondary timetable can be viewed in the secondary school schedule.


8.3 HOMEWORK

Homework assignments are communicated to students directly in secondary, but parents can view students’ due work in Managebac.


8.4 SECONDARY SCHOOL STUDENT SERVICES

Student services offer activities and services that facilitate the personal, social, academic and career development of students at all grade levels. Read more about our resources and services for secondary students.


8.5 STUDENT SUCCESS PROGRAMME

The secondary school student success programme helps students who have not achieved academic success (for example, because of subject difficulty, language, effort, organisation, attendance/lateness).

The Learner Success Team works collaboratively with students, parents and advisors to develop strategies for improved academic success. Read more about the student success programme.


8.6 SMART PERIOD

SMART period (after lunch) gives students the opportunity to engage in various aspects of student life, such as student leadership, community service, sports, fine arts or student initiated clubs or activities. It also provides extra time for both independent and collaborative student learning as well as remediation and enrichment. Students are encourage to make responsible choices about activities they will engage in each day. Read more about SMART period.


8.7 EXAMINATION SCHEDULES

Examination schedules for secondary students will be posted in the Week at a Glance newsletter.


8.8 PROMOTION GUIDELINES

Students progress through secondary school by demonstrating growth in learning and meeting expected standards of student achievement. The guidelines for each grade are:

Grades 7 to 10 (MYP)

In the MYP students are graded on a scale of 1 to 7. These grades are referred to as points in the promotion requirements.

The maximum points a student can acquire in an academic year in the MYP is 56 (7 points in each of the 8 subjects).

To successfully complete each grade level and be promoted to the next grade level, students in grades 7 to 10 must:

  • score a total of 32 points or more in their MYP courses

  • successfully complete the MYP service and activity requirements.

Students who obtain between 28 and 31 total points in their 8 MYP courses, may not automatically proceed to the next grade level. They will be required to attend a conference with the principal (or designate) and parents. Promotion to the next grade level will be at the discretion of the principal.

Students who obtain less than 28 total points in 8 MYP courses will be encouraged to consider alternate educational pathways. This may include repeating the current grade or leaving CIS.

Grade 11 (year 1) promotion guidelines, pathways and graduation requirements

DP year 1 students (grade 11) are promoted to year 2 (grade 12) if they have:

  • earned a minimum of 4 points in each of their six subjects (or a total of 24 points)

  • demonstrated satisfactory progress in the DP core elements: extended essay (EE), theory of knowledge (TOK) and creativity, activity and service (CAS)

If a year 1 (grade 11) student has less than 24 points in total, the principal and academic council will review the student’s file, to determine whether they meet the following criteria:

  • a minimum total of 9 points in standard level (SL) subjects and 12 points in higher level (HL) subjects

  • satisfactory progress of CAS requirements

  • satisfactory progress in TOK and EE.

Based on these criteria, the secondary school principal and academic council will determine whether the student will:

  • repeat grade 11/DP year 1

  • continue to grade 12 on the IB diploma pathway, but on academic probation

  • continue to grade 12 on the CIS diploma pathway.


8.9 IB AND CIS DIPLOMA REQUIREMENTS

All students graduate with an IB Diploma AND a CIS Diploma or just the CIS Diploma.

IB Diploma
DP Year 2 (grade 12) students are registered for the IB diploma if they are achieving 4 points in each subject or 24 points in total and have shown satisfactory progress in the DP core elements.

  1. If a student on academic probation has less than 24 total points, the principal and promotion committee will review the student’s file, according to the following criteria, to determine whether they will be registered:

    • all SL subjects are at least at level 2 and all HL subjects are at least at level 3

    • a minimum total of 9 points in SL subjects and 12 points in HL subjects

    • completion of CAS requirements

    • satisfactory progress in TOK and EE.

  2. Students on academic probation who do not meet these criteria at the end of the mid-term exams in first semester of grade 12 are moved to the CIS diploma pathway. These students are not registered for the IB diploma, but are registered for IB certificates.

In accordance with article 13 of the IBO’s General regulations: Diploma Programme, the IB diploma will be awarded to a candidate whose total score is 24 points or above, provided that all key requirements set by the IB have been met. A detailed description of these additional requirements can be found on the IB website.

CIS Diploma

The CIS diploma is awarded based on a credit system for all students in grades 9 to 12. Details about the CIS diploma and credit system can be viewed here.

Note: This policy is not retroactive and only applies to students entering grade 9 and 10 in August 2018. Guidelines for students in grade 11 and 12 in 2018-2019 will follow the pre-existing policy.


8.10 LOCATIONS ON CAMPUS

Students are not allowed to gather or be in places in the school where there is no adult supervision. This includes the parking lot and bus bay, the roof, or elementary play areas during the school day. After school, students should leave the campus unless in a supervised activity or studying in the library. Once buses leave, students may not loiter at school.

8.11 BOOKS AND SUPPLIES

Textbooks that are used in class are loaned to students during the school year. Students are responsible for each textbook on loan and must pay for damaged or lost books. Report cards will not be released if money is due for a class or library book. Students are required to supply stationery that includes pens, pencils, mathematical instruments and lined notepads throughout the year.

​9. Glossary of terms

It is quite common to use acronyms in business today, and education is no exception. Below is a list of some of the more common acronyms and abbreviations to assist you when reading this handbook, and other communications that you receive from CIS.

AOIAreas of interaction
CCACo Curricular activity
CISCanadian International School
CPECommittee for Private Education
DPDiploma Programme
ECAExtra curricular activity
ELLEnglish language learners
GLLGrade learning lead
IAInstructional assistant
IBInternational Baccalaureate
IBOInternational Baccalaureate Organisation
IT       Information technology
JKJunior kindergarten
LSLearning support
LKSLakeside campus (Nursery to grade 12)
MOEMinistry of Education
MYPMiddle Years Programme
OMPOpen Minds programme
ODCOutdoor discovery centre
PDProfessional development
PEPhysical Education
PEIPrivate Education Institution
Pre-KPre-Kindergarten
POIProgramme of Inquiry
PS Primary school
PTAParent teacher association
PYPPrimary Years Programme
SKSenior kindergarten
SMARTStudents maximising achievement, responsibility and time
SSSecondary school
SSTSingle subject teacher
STEAMScience, Technology, Entrepreneurship, Arts, Math
TKTanjong Katong campus - (Nursery to grade 6)
UNUniting nations
UOIUnit of inquiry
VPVice principal
WAGWeek at a Glance