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Application process

https://www.cis.edu.sg/admissions/application-process

Application process The application process begins with the submission of an application form, payment of the application fee, and submission of supporting documents. Our entry requirements page outlines what you need to know before submitting an application. Step 1 Complete the application form Applications can be submitted using the soft copy of the application form, or by submitting an application online. All applications must be accompanied by the compulsory non-refundable application fee of S$2,500.00. Step 2 Submit the supporting documents to our Admissions Department The following documents must be sent to our Admissions team after you submit your application. All original documents must be produced in order to verify their authenticity. All current and past transcripts, school reports, testimonials and recommendations (3 years worth of records are required)*.Photocopy of all relevant psycho educational or special education evaluation reports* (if applicable).3 passport size photographs (approximately 3.5 cm x 4.5 cm). Please write student's name on the back of the photographs.Photocopy of student's passport(s).Photocopy of student's birth certificate*.Photocopy of student's immunisation records*.  Diphtheria and Measles immunisation is compulsary by law in Singapore.Photocopy of each parent’s passport.Photocopy of each legal guardian’s passport (if applicable).Original deed, will or court order to indicate guardianship/custody* (if applicable).Photocopy of the representative form (if applicable).Photocopy of the caregiver form (if applicable).Photocopy of the caregiver’s passport (if applicable). * These documents must be supplied to the Admissions Department in English. Documents which are not in English will need to be translated. Translations must be carried out by a Notary Public, a Translation Agency or your own National Embassy. Acceptance to CIS is based on a comprehensive review of all compulsory and/or requested documentation. This may include, but is not limited to: Consideration of a student's age and/or the most recent grade level completed. Successful school report cards review. Student profile considerations such as behaviour, social skills, work ethic, attitude, English proficiency level and additional learning support needs, if any, required by the student at the current school. CIS may require assessments, and/or permission to contact teachers at the student’s current school. Step 3 Upon acceptance of a place at CIS, execute the CIS Student Contract The CIS Student Contract must be executed by both parties (if the parent is agreeable to the terms and conditions of the contract) within 14 days from the issue date of the contract to confirm a student’s enrolment. The Student Contract is a legal document that protects and assures the rights and conditions of the Student whilst enrolled at a Private Education Institution (PEI), in this case, the Canadian International School (CIS). Why do I need to sign a student contract? It is a legal requirement that all Students must enter into the Student Contract. The Student Contract is a critical document that helps to minimise future disputes, therefore, it is essential that it be completely understood by the Student (parents/legal guardians where a student is younger than 18 years of age) prior to enrolment. This video walks you through the contract, and this FAQ document answers a number of commonly asked questions. CIS 2018/2019 Student Contract Terms and conditions In addition to the student contract, all families who apply to CIS need to read and agree to the CIS Standard Terms and Conditions. CIS 2018/2019 Terms and Conditions Supplemental Contract Once the student contract has been signed, a simpler supplemental contract must be signed on an annual basis. Supplemental student contracts for existing students who have already signed the original student contract must be signed by March each school year. If the supplemental contract is not signed by the necessary deadline, a student’s enrolment for the following school year will not be confirmed. If you have any queries regarding the CIS Student Contract, our Terms and Conditions, or the Supplemental contract, please contact our Admissions team at contracts@cis.edu.sg. Step 4 Pay the confirmation fee An invoice will be issued for the confirmation fee after the student contract is signed. This fee must be paid and received by the School by the due date indicated on the invoice. Should this not happen, both the place offered and the student contract will lapse. Step 5 Submit final documentation before school starts Students may start school as soon as all of these documents have been submitted to the Admissions Department: Photocopy of Student’s Dependant's Pass / Student's Pass / NRIC – Singaporean and Permanent Resident* (whichever is applicable). Photocopy of Parent's / Legal Guardian's Employment Pass / Dependant's Pass / NRIC - Singaporean and Permanent Resident* (whichever is applicable). Student Medical Form. *For Permanent Residents (PRs) please provide a copy of the Re-Entry Permit indicating the PR Number and the Re-Entry Permit Expiry Date. Kindergarten Primary Secondary read more

Apply online thank you page

https://www.cis.edu.sg/admissions/apply-online/apply-online-thank-you-page

Thank you for submitting your online application. Our Admissions Executives will acknowledge your application within 3 working days. A non-refundable application fee of S$2,500.00 must accompany all applications. The application fee can be paid by bank transfer, or by cash / nets at the finance counter at either one of our campuses. Full payment details can be found in this fee schedule.  read more

Docusign decline

https://www.cis.edu.sg/admissions/docusign-decline

Our records indicate that you have declined to sign the Canadian International School (CIS) Student Contract. An Admissions Executive will be in touch shortly to clarify and confirm this decision. If you need assistance, or have any questions, please do not hesitate to contact us at contracts@cis.edu.sg. read more

Docusign timed-out

https://www.cis.edu.sg/admissions/docusign-timed-out

Your session has expired. Should you wish to resume your session, please access the Canadian International School (CIS) Student Contract via the link that was provided to you in the original email. If you need assistance, or have any questions, please do not hesitate to contact us at contracts@cis.edu.sg. read more

Calendar

https://www.cis.edu.sg/cis-calendar

Printable School Calendar CIS's key dates for 2018/2019 key can be viewed here. All other information is on the digital version of the school calendar on this website and in My.CIS - please check this regularly.  read more

Terms of use

https://www.cis.edu.sg/terms-of-use

CopyrightAll content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of The Canadian International School or its content suppliers and protected by international copyright laws. The compilation of all content on this site is the exclusive property of The Canadian International School and protected by international copyright laws. All software used on this site is the property of The Canadian International School or its software suppliers and protected by international copyright laws.License and Site AccessThe Canadian International School grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of The Canadian International School. This license does not include any resale or commercial use of this site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this site or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of The Canadian International School. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of The Canadian International School and our affiliates without express written consent. You may not use any meta tags or any other "hidden text" utilizing The Canadian International School’s name or trademarks without the express written consent of The Canadian International School. Any unauthorized use terminates the permission or license granted by The Canadian International School. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of The Canadian International School so long as the link does not portray The Canadian International School, its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any The Canadian International School logo or other proprietary graphic or trademark as part of the link without express written permission.Comments, Communications, and other ContentVisitors may submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam."If you do post content or submit material, and unless we indicate otherwise, you grant The Canadian International School and its affiliates a nonexclusive, royalty-free, perpetual, irrevocable, and fully sub-licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant The Canadian International School and its affiliates and sub-licensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify The Canadian International School or its affiliates for all claims resulting from content you supply. The Canadian International School has the right but not the obligation to monitor and edit or remove any activity or content. The Canadian International School takes no responsibility and assumes no liability for any content posted by you or any third party. read more

PDPA

https://www.cis.edu.sg/pdpa

CIS respects the privacy of its students, parents, staff, community members and visitors to its website and campus. Personal data is collected by CIS for the purpose of supporting the operations of the school. All collection, use, disclosure, or processing of data is undertaken in compliance with Singapore’s Personal Data Protection Act 2012 (“PDPA”). Personal data may be used by CIS before, during or after a student’s enrollment with the school.What follows is a summary of the provisions of our more detailed policy which can be read here. It supplements but does not supersede or replace any other consent you may have previously provided to CIS in respect of your personal data.How is personal data collected by CIS?Personal data may be collected using a number of different methods including the enrolment application process, through interactions with staff (whether by telephone, letter, email or face-to-face meetings), and in the course of providing educational services to students.Why is personal data collected and how is it used by CIS?Personal data is collected to support CIS functions including the teaching and personal and professional development of students, and the administration of CIS. Personal data is also used to celebrate the achievements of our students. Some of the specific circumstances for which personal data may be collected include the maintenance of student records; school communication, and processing applications for enrollment and scholarships.Personal data may also be collected to ensure the security of students and staff, and to monitor the use of CIS’s computer network resources, including emails and internet use with CIS email accounts and portals.How is my data protected?CIS protects the personal data it collects by maintaining reasonable security arrangements to prevent unauthorised access, collection, disclosure, copying, modification, disposal or other similar risks.Why is personal data disclosed by CIS?Personal data may be disclosed to our third party service providers, agents and/or our affiliates or related corporations for the same purposes for which it is collected. Examples of such third party service providers include our canteen operator, ECA vendors, transportation companies, excursion week vendors, Fee Protection Scheme insurers, etc.EnquiriesThe School may from time to time update the Personal Data Protection Policy in line with legal or practice developments. If you have any questions, please contact our School's Data Protection Officer at pdpa@cis.edu.sg. read more

Parent student handbook 2018-2019

https://www.cis.edu.sg/parent-student-handbook

Parent student handbook Parent Student Handbook 2018-2019 The purpose of this handbook is to ensure that all students/parents are familiar with school rules and regulation and policies. Please take the time to read this handbook as it contains critical information that will help you and your child settle into school. Sections included in this handbook are: 1. About TABLE OF CONTENTS 1.1 MISSION, VISION AND CORE VALUES 1.2 SCHOOL CULTURE 1.3 CIS LEARNING PRINCIPLES 1.4 ACADEMIC PROGRAMME 1.5 OUTDOOR LEARNING 1.6 LANGUAGE ACQUISITION PROGRAMME 1.7 STUDENT SUPPORT SERVICES 1.8 LIBRARY SERVICES 1.9 DIGITAL LITERACY 1.1 MISSION, VISION AND CORE VALUES Mission Engage. Enlighten. Empower. Vision CIS will provide extraordinary learning opportunities for the globally connected student. A nurturing environment, an international curriculum, and a culturally diverse community will facilitate exceptional achievements. Together we will take action to make the world a better place. Core values Collaboration Creativity Curiosity Generosity Respect Excellence 1.2 SCHOOL CULTURE Our story What will tomorrow look like for today’s student? They will work in jobs that don’t yet exist. They will tackle challenges we don’t yet understand. And they will experience opportunities we can’t yet imagine. Our job is simple. We equip students with the knowledge and skills needed to adapt and navigate the world as it changes. We believe those who will thrive in the future are those who can create connections, those with the ability to put things together. They will connect theory and practice, people and places, collaboration and innovation, intention and action. We instil the desire to question, to analyse and to explore. We build the capability to create, to build and to implement. To connect ideas in ways that push them forward. To connect skills in ways that drive lifetime development. To connect with people in ways that build understanding. To connect to places in ways that will make the world their own. This is what we empower our students to do. To connect. To succeed. To thrive. To own the future. 1.3 CIS LEARNING PRINCIPLES The following learning principles are the fundamental understandings that guide teaching and learning at CIS. They are the beliefs that we see as essential for fostering optimum learning in our classrooms: Learners need to feel safe, valued, and supported in order to learn.We create an inviting, respectful, and nurturing learning environment. Learners progress along a developmental continuum.Learners move through similar stages of development at their own rate and in their own way. We measure learning in a variety of ways, and gauge achievement on a continuum in tandem with programme learning expectations. Learners are competent, creative, and full of potential.We respect learners’ capabilities and build on their varied experiences, prior knowledge, and perspectives. We provide learners with opportunities to express themselves, discover new interests, and challenge themselves to maximise and become actively responsible for their own learning.Learners construct knowledge, and co-construct knowledge through social interaction.Learners expand their knowledge of the world, build understanding, and create new ideas through individual and collaborative questioning, evaluating, and revising.Learning is optimised within stimulating and thoughtfully created environments.Our learning spaces are welcoming and aesthetically pleasing for each stage of development. Opportunities for learning use a wide range of resources, including educational technology, and evidence of student thinking is displayed in a variety of ways. Learning engagements are inspiring, thought provoking, and relevant.Learners develop and express their understanding in a variety of ways.Learning looks different at each stage and reflects learners’ individual strengths, needs, and learning styles. Teaching is differentiated to meet these individual traits, and learners are provided various options for processing and demonstrating their learning.Learners make the best progress toward their academic potential when they are challenged with high standards.We expect the best of our students and hold them accountable to challenging standards of performance. They know what excellence looks like and what it takes to achieve it.Learning requires meaningful feedback and reflection.Teachers provide frequent oral and written feedback that inform and improve learning. Opportunities are provided for learners to think about how, what, and why they are learning, and to participate in peer and self-assessment.Dialogue is a primary process through which we construct knowledge.Building new understandings is often a social process. Teachers enable students to construct new ideas together through dialogue, and to use language as a tool for reasoning and inquiry.Engaging students in inquiry with a focus on conceptual understanding fosters lifelong curiosity and depth of learning.Our students are enlightened through questioning, and empowered through knowledge, understanding, skills, and attitudes to continue learning throughout their lives. They use their learning to take meaningful action in response to their own needs and the needs of others. 1.4 ACADEMIC PROGRAMME As an IB school, we follow the International Baccalaureate from pre-kindergarten to grade 12. By grade, our programmes are: Pre-Primary Years Programme in nurseryPrimary Years Programme (PYP) in pre-kindergarten to grade 6Middle Years Programme (MYP) in grades 7 to 10Diploma Programme (DP) in grades 11 and 12 (commonly referred to as year 1 and 2)Secondary School Foundation Programme (see below) 1.4.1 International Baccalaureate programmesBuilding on the inquiry-based IB philosophy, students are encouraged to question, discover and communicate through an interdisciplinary and integrated approach to learning. The combination of highly trained teachers, a challenging, yet flexible curriculum and an individual approach to learning, allows students to develop to their full potential. The end result is a quality education for the international student. The goals and philosophy of the three IB programmes are consistent. The MYP naturally follows the PYP, and it also serves as excellent preparation for the IB DP. Visit Managebac and My.CIS for schoolwide curriculum information. 1.4.2 Nursery programmeOur nursery programme is PYP inspired, and inquiry based. It focuses on developing foundational social, literacy and numeracy skills, as well as fine and gross motor skills. 1.4.3 Secondary School Foundation programmeThe Secondary School Foundation programme is a rigorous one-year programme designed to swiftly equip each student with the necessary English skills (reading, writing, listening and speaking) so that they can successfully meet the expectations of the CIS Secondary School curriculum. 1.4.4 Who to contact if you have programme or curriculum questions?Please contact our Deputy Head of School (Curriculum), Dr. Heather Beck, our curriculum coordinators, our Chinese principal, or your child’s teachers if you have questions about the curriculum in our: Nursery Programme Primary Years ProgrammeMiddle Years Programme Diploma Programme Secondary Foundation ProgrammeAny other CIS programmes Lakeside campus Tanjong Katong campus PYP coordinators: Hetty Boon Sarah Aspillaga PYP coordinator: Tonia Whyte Potter-Mal K-12 Principal Chinese Language and Culture Huali Xiong K-12 Principal Chinese Language and Culture Huali Xiong MYP coordinator (grades 7 to 10) Katherine Ross IB DP coordinator (grades 11 and 12) Christian Chiarenza Secondary School Foundation programme coordinator Richard Poulin 1.4.5 The International Baccalaureate (IB) learner profileThe Learner Profile is central to all IB Programmes at CIS.  "The aim of all IB programmes is to develop internationally minded people who, recognizing their common humanity and shared guardianship of the planet, help to create a better and more peaceful world." (International Baccalaureate Organization 2007) These are qualities we hope will characterise all members of our school community. These traits are taught and modelled by our teachers and staff and are central to our evaluation of students’ progress. However, for children to truly embrace these characteristics, they must also be role-modelled by the people most important in their lives – their parents. Please spend some time to become familiar with the Profile Traits. Parents are asked to reinforce these qualities and use the same language at home. You might choose to post this list in your home as a reminder of these 10 important traits. IB learners strive to be: Inquirers - They develop their natural curiosity. They acquire the skills necessary to conduct inquiry and research and show independence in learning. They actively enjoy learning and this love of learning will be sustained throughout their lives.Knowledgeable - They explore concepts, ideas and issues that have local and global significance. In so doing, they acquire in-depth knowledge and develop understanding across a broad and balanced range of disciplines.Thinkers - They exercise initiative in applying thinking skills critically and creatively to recognise and approach complex problems, and make reasoned, ethical decisions.Communicators - They understand and express ideas and information confidently and creatively in more than one language and in a variety of modes of communication. They work effectively and willingly in collaboration with others.Principled - They act with integrity and honesty, with a strong sense of fairness, justice and respect for the dignity of the individual, groups and communities. They take responsibility for their own actions and the consequences that accompany them.Open-minded - They understand and appreciate their own cultures and personal histories, and are open to the perspectives, values and traditions of other individuals and communities. They are accustomed to seeking and evaluating a range of points of view, and are willing to grow from the experience.Caring - They show empathy, compassion and respect towards the needs and feelings of others. They have a personal commitment to service, and act to make a positive difference to the lives of others and to the environment.Risk takers - They approach unfamiliar situations and uncertainty with courage and forethought, and have the independence of spirit to explore new roles, ideas and strategies. They are brave and articulate in defending their beliefs.Balanced - They understand the importance of intellectual, physical and emotional balance to achieve personal well-being for themselves and others.Reflective - They give thoughtful consideration to their own learning and experience. They are able to assess and understand their strengths and limitations in order to support their learning and personal development. Visit the IBO website for more information about the International Baccalaureate Programmes. 1.5 OUTDOOR LEARNING Open Minds programme Open Minds sees Primary students (grades 1 to 6) spend up to a week in a variety of real world settings. Investigation topics are linked to both our curriculum and the PYP units of inquiry. First-hand experience with artefacts, field experts, and opportunities to go behind the scenes create unique moments of extremely powerful hands-on, minds-on learning. Please contact your child’s teacher or the Open Minds coordinator on your campus to learn more.   Excursion week - grades 4 to 11 Excursion week sees students travelling to countries such as Singapore, Malaysia, Thailand, Laos, Indonesia, Cambodia and Nepal with their teachers and peers. A local option is offered at all grade levels. Locations by grade are listed below:  Grades 4 to 6: SingaporeGrade 7: Telunas (Indonesia) or SingaporeGrade 8: Chiang Mai (Thailand) or SingaporeGrade 9: Langkawi (Malaysia), Bintan (Indonesia) or SingaporeGrade 10: Laos, Bintan (Indonesia) or SingaporeGrade 11: Cambodia, Nepal or Singapore Distance travelled is commensurate with age, and excursion week provides students with a unique opportunity to develop a sense of independence, as well as an understanding of global issues, and other people and communities. All excursions have a concentrated focus on community outreach, and students participate in a range of activities including house building in Cambodia, and working with NGOs and local charities to help those in need. Excursion information session details will be shared in the Week at a Glance newsletter, and information can be accessed from your child’s homeroom/advisory page. 1.6 Language acquisition programme From junior kindergarten to grade 10, students specialise in French, Chinese or Spanish (from grade 1 at Lakeside only). Students will receive daily lessons (or equivalent) in the language chosen. View our language offerings and pathways. As indicated in the school’s terms and conditions, parents are expected to commit to their child’s language choice for the entire school year. If parents wish to change their child’s language programme for the subsequent school year, they must notify the school by 1 March. Senior Kindergarten bilingual programme language assessment The school will assess students' English and Chinese language development during the last semester of Senior Kindergarten as part of the transition to grade 1 to determine the most appropriate placement. 1.7 Student support services English language learning/learning support Participation in the appropriate support programme is mandatory, if, after student assessment, CIS is of the view that the student requires support through the English language learner programme (ELL) or the learning support programme. Pastoral care and counselling Pastoral care and counselling focus on building relationships that recognise the uniqueness of each individual. We incorporate strategies that support and guide each student. Read about our pastoral care and counselling programme. 1.8 Library services The CIS library focuses on providing supportive services and programme collaboration. Global information literacy and literature that reflect our multicultural school community are integral to active, authentic life-long learning and inquiry. Our library staff provide a wide variety of resources that are appropriate for the range of age and language abilities of our students, mindful of the diverse, multicultural population, and support the IB curriculum that is taught in our classrooms. The library is a changing and dynamic place and is an intrinsic part of the busy daily life of the CIS community. Find information about accessing library services: library hourslibrary guides borrowing books book bags 1.9 Digital literacy As a Common Sense Digital Citizenship certified school, we educate students to use their devices safely and responsibly. Students must ensure the security of their devices at all times and the school will not accept responsibility for loss or damage to these often expensive items. Read more about our One to World iPad programme and MacBook requirements on the digital literacy page of our website. The use of devices such as smartphones, tablets and laptops is allowed as long as it supports the curriculum and is aligned with the IB learner profile. Read our digital literacy and digital citizenship policy. 2. Communication, confidentiality and feedback TABLE OF CONTENTS 2.1 SCHOOL CALENDAR 2.2 TEACHER COMMUNICATIONS 2.3 SCHOOL COMMUNICATIONS 2.4 HOMEWORK 2.5 ASSESSMENT AND REPORTING 2.6 CURRICULUM/PARENT WORKSHOPS 2.7 STUDENT AGENDAS 2.8 YEARBOOKS 2.9 UPDATING YOUR CONTACT DETAILS 2.10 INVIGILATING EXTERNAL EXAMS (FOR CIS STUDENTS ONLY) 2.11 PERSONAL DATA PROTECTION POLICY 2.12 CAREGIVER'S RESPONSIBILITIES 2.13 REPRESENTATIVE'S RESPONSIBILITIES 2.14 POLICY CHANGE NOTIFICATIONS 2.15 CHANGE IN OWNERSHIP/MANAGEMENT 2.16 CONFIDENTIALITY 2.17 FEEDBACK AND COMPLAINTS 2.18 SURVEYS 2.19 DISPUTE RESOLUTION Communication in a school environment is critical, and there are a range of ways we communicate information about our curriculum and programmes, your child’s learning, and school events. 2.1 SCHOOL CALENDAR The school calendar can be viewed on My.CIS and includes all school events. What you see on the calendar will be aligned with your child(ren)’s grades. An overview of the key dates for this school year can be viewed here. 2.2 TEACHER COMMUNICATIONS What Where/how? When? Why Primary school: Teachers' weekly communications and learning updates via SeeSaw Every Friday afternoon To keep you updated about what your child is learning in class, as well as key dates and key class information Primary school: Units of inquiry via Managebac 24/7 So you are fully informed about your child’s units of inquiry, programmes and learning. Secondary school:due work, assessments and curriculumvia Managebac24/7So you are fully informed about your child’s programmes and learning. EmailOnly as neededWhen we have something to share with you. Conferencesface to faceThree times per yearTo understand more about our programme, and your child’s progress. 2.3 SCHOOL COMMUNICATIONS There are a range of communications you will receive from the school. The grid below outlines what you receive, how and when. Please contact our communications department if you are not receiving communications. What Where/how? When? Information Week at a Glance (WAG) (schoolwide newsletter) email Friday afternoon Key dates; schoolwide, campuswide and divisional information Parent advisories (stand-alone emails) email - delivered to your inbox as needed time sensitive, need to know information Mosaic (stories celebrating life at CIS) - email - online (Mosaic)- print magazine - email: bi-monthly - online: 24/7- print: quarterly School celebrations, learning updates and student/staff achievements School calendar (sync to your phone) See the calendar in My.CIS daily All school events and key dates My.CIS My.CIS.edu.sg as needed School directories, policies and procedures, services information, archived information and access to registration systems SMS alert delivered to your mobile phone when urgent Critical time sensitive, need to know information 2.4 HOMEWORK Homework assignments reinforce new concepts and skills and help build desirable work and study habits. Homework will be assigned according to the age and needs of students. The amount of time that students spend doing homework will vary somewhat from day to day, with the ability and diligence of the individual learner and a student’s programme and grade level. We ask that parents give support and encouragement for their child in developing good work and study habits by: talking with your child about what he or she is learningestablishing a specific nightly homework periodproviding a quiet place to studybeing available to answer questionsreviewing completed workinforming the teacher when problems arise. To read more about homework expectations for your primary school child, please refer to the relevant programme guidelines below: Kindergarten to Grade 6: English programmeKindergarten to Grade 6: Chinese-English bilingual programmeGrade 1 and 2 French-English bilingual programme 2.5 ASSESSMENT AND REPORTING Reporting periods for the different grades are as follows: Pre-PYP (nursery) and PYP (pre-kindergarten to grade 6): five reporting periods consisting of three conferences and two report cardsMYP (grades 7 to 10) and DP (grades 11 and 12): four formal reporting periods which consists of four report cards. There are also two conferences per yearSecondary Foundation programme: students receive a formal written report every month. 2.5.1 Conferences Conferences are an integral part of the reporting process. Three way conferences provide an opportunity for students, teachers and parents to identify progress to date and to set future goals and directions. At student led conferences, students from Pre-K to grade 6 present their progress and achievement to their parents. Conference dates are available on the school calendar. Communication and the partnership between home and school is a crucial part of the CIS community. This partnership is built around the premise of “no surprises”. Parents are welcome to communicate with the teacher at any time if questions or concerns arise. Please make arrangements with your child’s homeroom teacher/teacher advisor to find a mutually convenient time to meet. 2.5.2 Report cards The purpose of report cards is to encourage growth, enhance learning and communicate information about student progress to the parents, the student, the next teacher and other schools. Student assessment is ongoing and varied, and the report card is just one aspect of a wide range of reporting on the progress of a student. A report card serves as a snapshot of student achievement at a particular point in time. Parents can access report cards for each child in their ManageBac account in the “Reports” section. Primary students (nursery to grade 6)Formal report cards are available just before the December and June/summer break. Parents will be notified by email when reports are ready to be viewed and downloaded in Managebac. Secondary students (grades 7 to 12)Reporting consists of four written reports throughout the school year. Parents will be notified by email when reports are ready to be viewed and downloaded in Managebac. Secondary foundation Formal report cards are issued on a monthly basis. Reports are printed and sent home with students.Additional report cardsIf you require report cards from previous years (pre-Managebac), please advise the administrative staff at the respective divisional office two weeks prior to the date the report cards are to be collected. The cost of a report card transcript is S$5. If additional transcripts requested need to be posted, parents will be charged postage for the additional copies. 2.6 CURRICULUM/PARENT WORKSHOPS We offer a range of parent workshops and seminars across the school year. These workshops examine key elements of our programme, and are designed specifically for our parents. These workshops and events are advertised in the Week at a Glance newsletter. 2.7 STUDENT AGENDAS As students use agendas only as and when necessary, a notebook that serves as an agenda is available on request. Students may use this agenda to record and plan homework (as appropriate for their age and grade), and maintain and update other important organisational information. 2.8 YEARBOOKS Each year in June, every student receives a copy of the CIS yearbook. If a student has left and the parent requests a yearbook to be posted to their home address, postage will be payable. The finance department will be able to advise on the cost of postage. Additional copies of the yearbook can be purchased at S$50.00 from the main office on each campus. Additional copies are only available until sold out. 2.9 UPDATING YOUR CONTACT DETAILS CIS has a central database with all student information. This information is vital to ensure ongoing and prompt correspondence with families. Change your contact details via My.CIS. Applicable changes will be shared with teachers, and other departments. 2.10 INVIGILATING EXTERNAL EXAMS (FOR CIS STUDENTS ONLY) When a CIS student is required to complete entrance examinations for another school, and parents request that they take the test and be supervised at CIS, the following protocols will apply: The classroom teacher will liaise with the respective divisional office or campus to book a half day supply teacher to supervise the writing of the exams. If there is more than one child in the same family needing exam writing supervision, please let your child’s teacher know as they can be done at the same time. Upon confirmation, a room in the main reception area (or whatever room is suitable for your child) will be booked.Since the entrance exams are generally emailed or sent to the classroom teacher, he/she will give them to the supply teacher and review the general instructions on the day of the exam.Parents will be responsible for covering the cost of the half day supply teacher ($90.00 + GST) as well as the cost for getting the entrance examinations to the next school. The payment can be made by parents on the day of the exam at the finance counter in the main office, and a receipt will be issued. Our Finance department will pay the Supply Teacher for their services directly. It is important that these tests are kept secure/confidential and mailed/couriered by CIS. Parents should not review the exams before or after completion. 2.11 PERSONAL DATA PROTECTION POLICY CIS respects the privacy of its students, parents, staff, community members and visitors to its website and campus. Personal data is collected by CIS for the purpose of supporting the operations of the school. All collection, use, disclosure, or processing of data is undertaken in compliance with Singapore’s Personal Data Protection Act 2012 (“PDPA”). View CIS’ personal data protection policy on our website. 2.12 CAREGIVER'S RESPONSIBILITIES If a student’s parents/legal guardian are unable to deal with CIS for day-to-day matters or reside overseas, then a caregiver above the age of 21, having charge or control of the student during the school year, should be appointed by the parent/legal guardian. View the responsibilities of caregivers. 2.13 REPRESENTATIVE'S RESPONSIBILITIES A representative is required for the purpose of school communications whenever a parent does not speak English or is not literate in English. The representative must be a responsible adult resident in Singapore and must be literate in English. View the responsibilities of representatives. 2.14 POLICY CHANGE NOTIFICATIONS Parents and students will be informed of any changes to CIS' admission guidelines, rules, regulations, policies or codes of conduct via an email advisory and/or the weekly Week at a Glance (WAG) newsletter. It is the responsibility of parents, and students as necessary, to read these school communications. 2.15 CHANGE IN OWNERSHIP/MANAGEMENT CIS will inform the parents/caregivers within 14 days of any: Change in the ownership of CIS; and/orChange in key management such as a change in directors, partners or members of CIS’ management committee who have control or management of CIS, and top management personnel including CEO, principal or officers who are appointed to manage CIS’ day-to-day operations. 2.16 CONFIDENTIALITY CIS, its officers and staff may obtain, hold, use and communicate, on a “need-to-know” basis, confidential information which, in their opinion, is material to the safety and welfare of the student. The student consents to CIS communicating with any other school which the student has attended, or currently attends or which the student should attend, about any matter concerning the student or about payment of fees, whether or not the information being passed on is also held in machine readable form. The confidentiality obligation of the school shall not apply to: any information which becomes generally known to the public;any information which is, at the time of disclosure, legally in the possession of the CIS; orany information which is required to be disclosed pursuant to any applicable legal requirement or legal process issued by any court or any competent government authority or rules or regulations or policies of any relevant regulatory body. 2.17 FEEDBACK AND COMPLAINTS CIS adopts a closed loop feedback and complaint management system to gather and address all feedback and/or complaints received from stakeholders (students, parents and external parties) for continuous improvement. View our feedback and complaint management process on our website. 2.18 SURVEYS The school also seeks feedback formally from students and parents via surveys. Each year, parents are invited to participate in an annual survey called the “Parent Pulse” while secondary students are invited to participate in the annual "Student Pulse" survey. The purpose of these surveys is to gather feedback on academic programmes, sporting and arts programmes, extracurricular activities, campus facilities, teachers and staff, etc. This feedback is used in CIS’ ongoing improvement plans. 2.19 DISPUTE RESOLUTION CIS is a participant of the CPE’s mediation-arbitration scheme under which parties to a dispute are referred for mediation at the Singapore Mediation Centre, and if the dispute is not resolved through mediation, the dispute will be referred for arbitration by an arbitrator appointed by the Singapore Institute of Arbitrators. View the procedure for referring a case to mediation on our website. ​3. Health services TABLE OF CONTENTS 3.1 SCHOOL NURSES 3.2 NURSES' CONTACT DETAILS 3.3 MEDICAL INSURANCE 3.4 IMMUNISATION REQUIREMENTS 3.5 EMERGENCY CONTACT DETAILS 3.6 NUT ALLERGIES 3.7 MEDICATION ADMINISTRATION 3.8 EMERGENCY MEDICATION 3.9 STUDENT ILLNESS DURING THE SCHOOL DAY 3.10 WHEN TO KEEP YOUR CHILD HOME FROM SCHOOL 3.1 SCHOOL NURSES CIS has full-time nurses on campus who provide first aid, and maintain up-to-date health records for each student. Parents are encouraged to advise the school of any medical concerns about their child. Parents are always welcome to come by and meet the school nurse in person to express any concerns that they may have about their child’s health. 3.2 NURSES' CONTACT DETAILS Our nurses’ contact details are on the health and wellbeing page in My.CIS. 3.3 MEDICAL INSURANCE CIS has in place medical insurance for all students. This document outlines full details regarding medical insurance coverage and the claim process. 3.4 IMMUNISATION REQUIREMENTS Singapore law requires that all students be vaccinated against the diseases set out in the Fourth Schedule of the Infectious Diseases Act (which currently includes diphtheria and measles).   In addition, CIS also strongly recommends students be immunised in accordance with the Singapore National Childhood Immunisation Schedule.   3.5 EMERGENCY CONTACT DETAILS Please ensure your contact information is kept up to date, as we need to be able to contact you in an emergency. In an emergency situation where no parent or caregiver can be reached by telephone, the school may send the student to the nearest hospital or doctor for immediate observation and treatment. Update your contact details here. 3.6 NUT ALLERGIES There are several students at CIS with life-threatening nut allergies. In order to assure their safety, please do not provide class snacks containing nuts. If you are unsure of the nut content, please alert the teacher. Parents of students with nut allergies are asked to provide approved snacks for their child in the event of impromptu class celebrations. All primary children are to keep their personal Epipen with their divisional school nurse. Older children are encouraged to carry their personal Epipens for accidental exposure to their allergen. 3.7 MEDICATION ADMINISTRATION Whenever possible, medication should be given at home rather than during school hours. Vitamins and supplements should always be taken at home. Medication for minor symptoms can only be given if there is signed documentation in the student’s Medical Examination Form/Health Record. The school nurse is the only school employee authorised to dispense prescription medications to students during the school day. Prescription medication will not be dispensed unless the student’s parent/caregiver has provided the school nurse with a signed oral medication authorisation form. This form can be obtained from the school nurses or on the health and wellbeing page of My.CIS. All medication/s must be kept with the respective school nurse except emergency medications (Epipen) for secondary school children. 3.8 EMERGENCY MEDICATION Parents of children who require emergency medication (eg Epipen, Zyrtec) will be asked to sign a standing order for use of Epipen form and/or Prescribed/over the counter medication authorisation form. It is the responsibility of the parent to provide the medication to the school nurse along with the appropriate paperwork. Teachers may dispense medications to students on field trips and overseas excursion where prior parental permission has been obtained. Exceptions to this policy can only be made with the principal’s approval. Parents are asked to advise the school if their child is taking medication, and if there are any special requirements regarding dosage or diet. 3.9 STUDENT ILLNESS DURING THE SCHOOL DAY If the school health care coordinator determines that a child is too ill to attend class, or has/is suspected to have a communicable disease that could jeopardise the health of other students, she will contact the parent or guardian. The parent or guardian will be required to promptly pick up their child from school. Students will only be sent home if the parent or caregiver has been contacted and the student is accompanied home by a designated adult or unaccompanied if requested by the parent (only applicable to secondary students). All students sent home unaccompanied must be transported home via taxi. No students are allowed to take public transport (bus and/or MRT) on their own when they are unwell. When a child is unwell nearing to the end of school, school health coordinators will determine if the ill child is fit to take the school bus. Parents will need to pick up their ill child if the child is unfit to take the school bus. 3.10 WHEN TO KEEP YOUR CHILD HOME FROM SCHOOL To prevent the spread of illness, we ask that you do not send an ill child to school. If your child becomes ill at home with a contagious illness eg measles, chickenpox or Hand Foot and Mouth disease, please inform the school nurse immediately. A doctor’s clearance is required to return to school. Please check with your respective divisional nurses for more information. This document outlines the guidelines and school clearance requirements for a range of illnesses. ​4. Services: security, uniforms, bus and canteen TABLE OF CONTENTS 4.1 SECURITY ON CAMPUS 4.2 SCHOOL UNIFORM 4.3 PE UNIFORMS AND HATS 4.4 HOUSE LEAGUE SHIRTS 4.5 HATS 4.6 DRESS/GROOMING CODE 4.7 SCHOOL BUS SERVICE 4.8 SCHOOL CANTEEN 4.1 SECURITY ON CAMPUS Security is of the utmost importance to all at CIS, and we aim to provide a safe and secure environment for the entire CIS community. CIS employs 24-hour security guards at both campuses to secure the entrances and perimeter of the school grounds. Find more information about campus security on My.CIS. Everyone who enters CIS is required to show photo ID to our security personnel with the exception of CIS students in uniform. 4.2 SCHOOL UNIFORM With the exception of school designated non-uniform days, all students are expected to wear the school uniform at all times during school hours and when on school field trips. This includes CIS hats and caps. Teachers/advisors will inform parents when and if exceptions are made. The school uniform for each division comprises: Grades Tops Bottoms Hoodies Shoes Kindergarten Polo shirt Shorts Red CIS hoodie (optional) Closed toe shoes Grades 1-6 Polo shirt Shorts/skort Red CIS hoodie (optional) Closed toe shoes Grades 7-12 and Secondary School Foundation Programme (SSFP) Polo shirt Shorts/skort/pants Black CIS hoodie (optional) Closed toe shoes School uniforms can be purchased from third party uniform supplier Lim Meng Keng Department Store located at Holland Village. Visit our uniform page for pricing and contact details. 4.3 PE UNIFORMS AND HATS Physical Education (PE) uniforms are worn during PE class. Primary students should wear their PE uniforms to school on PE days. Secondary students change into their PE uniform at school before PE class. PE uniforms can be purchased from the finance counter (within the main office) on your child’s campus. View our uniform page for pricing and size details. Grades Tops Bottoms Bucket hats/caps Shoes Pre-Kindergarten to grade 12* PE shirt PE shorts Cap or bucket hat Closed toe running shoes *Students in grades 11 and 12 will only need a PE uniform if they are taking courses such as sports science. From August 2019, students in Kindergarten will not need a PE uniform. 4.4 HOUSE LEAGUE SHIRTS All students in grades 1 to 12 must purchase a house league shirt. House league shirts are worn to school on house league colour days. House membership will be advised by your child’s divisional office. View our uniform page for pricing and size details. 4.5 HATS To protect students from the tropical sun, CIS has a “No Hat, Play in the Shade” policy. CIS hats/caps are compulsory, and can be purchased from the finance counter in the main office. Please read the policy and familiarise yourself with the requirements. 4.6 DRESS/GROOMING CODE Students are expected to present themselves in a neat manner at all times. The dress code for all students can be viewed here. 4.7 SCHOOL BUS SERVICE The school bus service is operated independently by Yeap Transport Pte. Ltd. Visit our website for information about: Bus rates Bus rulesHow to apply for bus servicesYeap’s contact details If your child will not be taking the bus at the regularly scheduled time, please email both the bus office and your child’s classroom teacher. Bus rules View Yeap Transport’s rules concerning student behaviour on buses on our website. 4.8 SCHOOL CANTEEN Sodexo* is the school caterer for canteens at both campuses. Lunch and snacks are included in the school fees for all Kindergarten students, while students in grades 1 to 12 can purchase lunch and/or snacks from the canteen, or may bring a packed lunch from home. Read this document to find more information about the canteen and café (Lakeside only) including menus, hours of operation and contacts. You can also visit the canteen page on My.CIS. *NOTE: The Canadian International School cannot be held responsible for damages of any kind arising out of the use of independent service providers. Users of the services of independent service providers agree to indemnify and hold harmless Canadian International School and all its staff members and agents, from all claims, losses, liens, expenses, suits, and attorneys’ fees (“liabilities”) for any damages of any kind, including, without limitation, any special, consequential, incidental or indirect damages, to any person or entity that may in any way arise out of or result from or in connection with the use of the services provided by the third party service providers. ​5. Parents TABLE OF CONTENT 5.1 PARENT TEACHER ASSOCIATION (PTA) 5.2 VOLUNTEERING 5.3 FOOD SAFETY 5.4 COLLECTION OF MONEY FOR TEACHER GIFTS 5.5 BIRTHDAY PARTY PROTOCOL 5.1 PARENT TEACHER ASSOCIATION (PTA) A child’s school life is greatly enriched by a family that is well informed and active in school affairs. The Parent Teacher Association (PTA) at both campuses host a number of events throughout the year for CIS families and welcome you to get involved in school life. To learn more, visit the PTA page on My.CIS. You can also email the Tanjong Katong campus PTA at tkpta@cis.edu.sg or the Lakeside campus PTA at lkspta@cis.edu.sg. 5.2 VOLUNTEERING In the primary school, parents are invited to volunteer, whether in their own child’s classroom, in other classrooms and in other areas of the school, such as the library, or in support of the programme of inquiry (POI) and co-curricular activities. This can be done on a regular basis or intermittently for special events. Other supportive activities may include class parties, field trips, celebratory events or productions. Parents who are interested in involvement in the school should inform their child's classroom teacher, the relevant PYP coordinator, vice-principal or principal. All parent volunteers must agree to abide by our parent volunteer policy: confidentialitydirecting requests or concernsrespect for the roles of teacherssafety. Open Minds - volunteering Parents are an integral part of the Open Minds programme as classes engage in learning off-campus. In preparation for the week offsite, interested parents will be invited to an information session which will outline expectations and tips for volunteers. Our goal is to ensure that parents support student learning in the best possible way. Further details about information sessions will be sent out by your child's classroom teacher. Read more about the Open Minds programme on My.CIS. 5.3 FOOD SAFETY All food brought into the school must include an ingredient list. If there is not a list, the food will not be served. 5.4 COLLECTION OF MONEY FOR TEACHER GIFTS CIS does not condone or encourage the collection of monies for group parent gifts for teachers. 5.5 BIRTHDAY PARTY PROTOCOL Young children love to celebrate their birthdays with their peers at school. However, these celebrations should not interfere in any way with teaching time in class. The classroom teacher will advise of a suitable time and date so that food can be shared during a break period and not during class time. Food choices (allergies/sensitivities/religion) also need to be respected. Children who would like to celebrate their birthday at school may bring cupcakes (not slab cake) or another similar item that they may share with classmates during a break period. Loot/goodie bags may not be brought to school. Although we prefer that birthday party invitations are distributed outside of school, teachers will distribute paper invitations for parents, but only if the entire class is invited, or if all the boys or girls are invited. ​6. General information and policies TABLE OF CONTENTS 6.1 SCHOOL HOURS AND TIMETABLE 6.2 OFFICE HOURS 6.3 ARRIVAL AND DEPARTURE FROM SCHOOL 6.4 CAMPUS FLOOR PLANS AND TEACHER ROOM ALLOCATIONS 6.5 TEACHER:STUDENT RATIO 6.6 STUDENT CO read more

Site-map

https://www.cis.edu.sg/site-map

About Head's welcome Vision, mission and values An IB school Academic results 24 hours at CIS Leadership Accreditation Careers Our school Lakeside Campus Tanjong Katong Campus Students Staff Parents Learning Kindergarten Primary School Secondary School Secondary school foundation programme CIS 中学预备课程 Arts STEAM Languages Chinese-English bilingual programme French-English bilingual programme Digital Literacy Activities Outdoor learning Service and leadership Year book gallery Pastoral Care Secondary Academic Preparation Programme Admissions Inquire Open houses and tours Apply online Application process Entry requirements Fees Transportation School uniforms Boarding at Oldham Hall FAQs Download centre Docusign - signing complete Docusign view complete Docusign complete later Docusign decline Docusign timed-out Docusign failed authorisation Notice of withdrawal Orientation 2018 Camps & events Open houses Summer camp Contact Feedback Feedback and Dispute Resolution Policy Parent student handbook 2018-2019 PDPA Terms of use Calendar Japanese landing page Japanese landing thank you page Weblogs Mosaic DP Arts - Alex's Portfolio DP Arts - Nianhan's Portfolio DP Arts - Ben's Portfolio STEAM Fair - thank you page EDM - STEAM FAIR 2017 Test-Parent-Student-Handbook Tedx Youth Canadian International School Assessment in PYP Chinese landing page Korean thank you page Chinese thank you page Korean Landing Page Japanese Landing Page Japanese thank you page Outdoor classroom - thank you page Easter Egg Hunt with Sassy Mama - thank you page Own the future Landing pages inquiry form Global education Outdoor learning Summer Camp 2018 test read more

Feedback

https://www.cis.edu.sg/feedback

Feedback Feedback and dispute resolution The Canadian International School (CIS) adopts a closed loop feedback and complaint management system to gather and address all feedback and/or complaints received from stakeholders (Students, parents and external parties) for continuous improvement. In this definition, external parties refers to parents, the public, suppliers and partners. Obviously there are many forms of feedback in a school environment and we embrace the open door policy and school culture that has always been typical at CIS. The School also seeks feedback formally from Students and parents via surveys each school year. CIS aims to provide a high standard and quality of service in respect of its programmes of study, services and facilities. As part of its commitment to enhancing Student / parent / external parties’ experiences, this policy has been established to deal with feedback, complaints and disputes. CIS will respond/acknowledge all feedback and complaints within two (2) working days and will target to resolve the issue within twenty one (21) working days. Purpose The purpose of this information is to: Define feedback, and complaint procedures (including disputes) Illustrate the feedback and complaint process Outline the dispute resolution procedures and process for referring a case to the Committee for Private Education (CPE) Mediation-Arbitration Scheme, via the Student Services Centre (SSC) Definitions Feedback is information provided by Students or external parties that is intended to be used as a basis for improvement Complaints are feedback expressing dissatisfaction of a serious nature which affects a Student’s learning experience and can lead to attrition, if not attended to and resolved in a timely and satisfactory manner Disputes are disagreements that remain unresolved notwithstanding all attempts to achieve resolution of a Student or external parties’ complaints For feedback and complaints, we have implemented a formal Feedback and Dispute Resolution Procedure. Official feedback and complaints can be submitted to feedback@cis.edu.sg or via the online feedback form. Procedure to lodge feedback CIS recognises that complaints may provide useful feedback which, where appropriate, will be used to improve its services and facilities. Students / parents who have feedback or a complaint should raise the issue as soon as possible. Feedback and complaints can be provided via the following methods; By completing and submitting the Customer Feedback Form via suggestion box (in the main office on campus) Via email to feedback@cis.edu.sg Via the online feedback form on the School website (Feedback and Dispute Resolution) All feedback and complaints will be dealt with in confidence. Where a complaint is shown to be frivolous, vexatious or motivated by malice, it will be dismissed and disciplinary action may be taken against the Student. All feedback/complaints will be dealt with in confidence. Acknowledgement and response The School will provide a written or verbal acknowledgement within two (2) working days of receipt of the feedback/complaint. The School will respond with: Specific action/information to resolve the matter. Dismissal of the complaint in which case reasons will be given to the Student in writing. Students may be referred to the CPE Mediation-Arbitration Scheme, via the SCC, if their complaint remains unresolved. The School aims to resolve all complaints within twenty-one (21) working days. All feedback and general complaints will be recorded and filed for internal review purposes. Important Note: The Dispute, Feedback and Complaints Policy does not cover the Appeal of Academic Grades, for which a separate procedure exists. Dispute resolution CIS is a participant of the Committee for Private Education Mediation-Arbitration Scheme (the “Scheme”). Under the Scheme, parties to a dispute will first be referred for mediation at the Singapore Mediation Centre,and if the dispute is not resolved through mediation, the dispute will be referred for arbitration by an arbitrator appointed by the Singapore Institute of Arbitrators. The Prescribed Dispute Resolution Centres are the Singapore Mediation Centre and the Singapore Institute of Arbitrators. Procedure for referring a case to external mediation body (for Students) Students may wish to initiate a case to the CPE Mediation-Arbitration Scheme if they are not satisfied with the outcome /actions taken by CIS. The Student will be required to fill out an application form, stating the nature of their dispute. The application form will then be sent to the Singapore Mediation Centre (SMC), who will contact the Student and CIS within 7 working days for an appropriate date to hold the mediation session. Before the day of mediation, the parties involved will exchange through the SMC a concise summary of the case, as well as copies of relevant documents referred to in the summary that the parties wish to rely on during mediation. At the end of Day 1 of mediation, if the parties are able to arrive at an agreement, the mediator will draw up a settlement agreement and close the case. However if there is no settlement, the Student can decide if they wish to proceed to the arbitration stage, which is a paper-based review of the dispute. The arbitrator may call for a hearing if he or she deems it to be necessary. The Student will be required to submit a request to the Singapore Institute of Arbitrators (SIArb) to commence arbitration, and within 14 working days of receiving the request, CIS will submit to SIArb its defence. The Student will have another 14 working days to submit their reply to SIArb upon receiving the CIS’s defence. For a documents-only arbitration, the arbitrator will publish his or her arbitral award within 60 days from the commencement of the arbitration, while if a hearing was held, the arbitrator will publish his or her award within 90 days from the commencement of the arbitration. Description Mediation is a means of dispute resolution in which the parties to a dispute engage the assistance of an impartial third party (called the Mediator) to facilitate negotiations between them with a view to resolving their dispute privately and in an amicable manner. The focus is not on who is right or wrong, nor on who has a stronger or weaker case. Rather it is on how the parties can move forward and put the dispute behind them. The Mediator helps the parties to adopt a problem-solving approach, move away from their respective positions and focus on their interests, needs and concerns. Arbitration is a process by which the parties of a dispute submit their differences to one or more impartial parties for a final and binding decision. Being an orderly proceeding, arbitration is substantially less formal than court proceedings. Arbitration under the CPE Mediation – Arbitration Scheme is a paper-based proceeding under which each party submits his representation to the Arbitrator for consideration. Confidentiality is ensured and the disputes are resolved in a cost-effective and expeditious manner. It is an alternative to dispute resolution by litigation in a court of law. Submit your feedback read more