Professional/ Administrative Positions

Technical Support Engineer (Contract)

Posted 31/03/2022 01:19PM

Reporting to the Technology Operation Manager, this role will work with the IT teams, users and vendors to support the strategic directions and businesses of CIS.


  • Provide assistance to school teachers, students, support staff and parents
  • Maintain school’s desktops/laptops and peripherals including applying and updating software
  • Experience in using system tools for management of school’s IT assets
  • Troubleshoot software and hardware problems on school’s IT assets
  • Troubleshoot classroom AV system (Speaker/Projector)
  • Perform equipment repairs as necessary
  • Liaise with hardware vendors
  • Proactive in looking for areas of improvements in areas of responsibilities
  • Deployment of desktops and laptops
  • Manage and maintain the helpdesk system
  • Manage and maintain loaner devices


  • Diploma in IT-related discipline
  • Minimum 2 years of IT-related experience
  • Good working experience of support in schools and with desktops/laptops
  • Experience with Mac OS, Windows and mobile OS such as iOS and Android
  • Basic knowledge of scripting, programming and CISCO Networking
  • Possess strong analytical and technical competencies
  • Possess the knack of being proactive and taking ownership of problems
  • Meticulous with an eye for details
  • Excellent interpersonal skills and possess a service-oriented mindset
  • Independent with minimum supervision
  • A good team player
  • Due to work requirements, proficiency in Chinese will be preferred


  • This role will be based at the Tanjong Katong campus

Contract Duration:

  • Ends September 2023

Please note that only shortlisted candidates will be contacted.

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