Applications Specialist
Full-time
Posted 26/05/2022 01:27PM
Reporting to the Senior Applications Specialist, this role requires a good mix of technical and business-interfacing skills to scope, implement and manage a range of applications for internal and external customers.
Responsibilities:
- Oversee the technical evolution of our current learning management system, student management system and administrative systems.
- Conduct requirements gathering with users to identify needs and objectives.
- Analyse, articulate and model system requirements, translating client requirements into highly specified project briefs.
- Plan and deliver periodic training to users to enable compliance and optimal usage of the applications.
- Assist in the development of optimal solution architectures to ensure technical compatibility and user satisfaction.
- Implement, configure and test feasible solutions.
- Support users on change control and system updates.
- Troubleshoot and resolve software application issues. This includes acting as the liaison between business units.
- Stay up-to-date with technical and industry developments and standards.
Requirements:
- Bachelor’s Degree in Information Systems or equivalent
- 5 years of experience administering or solutioning on student information systems, CRM and/or ERP platforms.
- Hands-on experience with cloud integration platform (Workato, MuleSoft etc) and relational database (MS SQL, MySQL, Oracle etc)
- Possess strong analytical and problem solving skills
- Independent and capable to self manage/execute
- Meticulous with an excellent attention to details
- Prior experience working in the education sector is preferable
- Experience with application systems coding and development in portal or mobile technologies will be advantageous
Location:
- This role will be based at the Lakeside campus.
Please note that only shortlisted candidates will be contacted.