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Professional/ Administrative Positions

Applications Specialist

Full-time
Posted 26/05/2022 01:27PM

Reporting to the Senior Applications Specialist, this role requires a good mix of technical and business-interfacing skills to scope, implement and manage a range of applications for internal and external customers.

Responsibilities:

  • Oversee the technical evolution of our current learning management system, student management system and administrative systems.
  • Conduct requirements gathering with users to identify needs and objectives.
  • Analyse, articulate and model system requirements, translating client requirements into highly specified project briefs.
  • Plan and deliver periodic training to users to enable compliance and optimal usage of the applications.
  • Assist in the development of optimal solution architectures to ensure technical compatibility and user satisfaction.
  • Implement, configure and test feasible solutions.
  • Support users on change control and system updates.
  • Troubleshoot and resolve software application issues. This includes acting as the liaison between business units.
  • Stay up-to-date with technical and industry developments and standards.

Requirements:

  • Bachelor’s Degree in Information Systems or equivalent
  • 5 years of experience administering or solutioning on student information systems, CRM and/or ERP platforms.
  • Hands-on experience with cloud integration platform (Workato, MuleSoft etc) and relational database (MS SQL, MySQL, Oracle etc)
  • Possess strong analytical and problem solving skills
  • Independent and capable to self manage/execute
  • Meticulous with an excellent attention to details
  • Prior experience working in the education sector is preferable
  • Experience with application systems coding and development in portal or mobile technologies will be advantageous

Location:

  • This role will be based at the Lakeside campus.

Please note that only shortlisted candidates will be contacted.

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