Reporting to the Senior Applications Specialist, this role requires a good mix of technical and business-interfacing skills to scope, implement and manage a range of applications for internal and external customers.

Responsibilities:

• Oversee the technical evolution of our current learning management system, student management system and administrative systems.
• Conduct requirements gathering with users to identify needs and objectives.
• Analyse, articulate and model system requirements, translating client requirements into highly specified project briefs.
• Plan and deliver periodic training to users to enable compliance and optimal usage of the applications.
• Assist in the development of optimal solution architectures to ensure technical compatibility and user satisfaction.
• Implement, configure and test feasible solutions.
• Support users on change control and system updates.
• Troubleshoot and resolve software application issues. This includes acting as the liaison between business units.
• Stay up-to-date with technical and industry developments and standards.

Requirements:

• Bachelor’s Degree in Information Systems or equivalent
• 5 years of experience administering or solutioning on student information systems, CRM and/or ERP platforms.

• Hands-on experience with cloud integration platform (Workato, MuleSoft etc) and relational database (MS SQL, MySQL, Oracle etc)

• Possess strong analytical and problem solving skills
• Independent and capable to self manage/execute
• Meticulous with an excellent attention to details
• Prior experience working in the education sector is preferable
• Experience with application systems coding and development in portal or mobile technologies will be advantageous

Location:

• This role will be based at the Lakeside campus.

Please note that only shortlisted candidates will be contacted.