Professional/ Administrative Positions

Application Analyst

Posted 03/01/2020 08:55AM

The Canadian International School is looking for an experienced full-time application analyst. Reporting in to the Manager of Applications, this role requires a good mix of technical and business-interfacing skills to scope, implement, and manage a range of applications for internal and external customers.  The ideal candidate is very analytical and solution-focused, as well as being effective at managing end-users.

Key responsibilities

  • Oversee the evolution of ERP, CRM, student management, learning management, HR support and internal/ external portal systems.
  • Interface with end-users to understand short and medium term needs.
  • Analyse, articulate and model system requirements, translating client requirements into highly specified project briefs.
  • Work with line manager to develop optimal solution architectures, so as to ensure technical compatibility and user satisfaction.
  • Implement, configure and test feasible solutions.
  • Support users on change control and system updates.
  • Stay current with technical and industry developments and standards.

Required qualifications and experience

  • A Bachelor’s degree in information systems (or a related field) is required.
  • 1-3 years of experience administering or solutioning on either student information systems, CRM, or ERP platform is required.
  • Good working knowledge of Database SQL is essential.
  • Experience with cloud integration platform (Workato, Mulesoft, etc) and custom API in ERP for 3rd party integration is a big plus.
  • Working knowledge in CRM & ERP such as Netsuite, HubSpot, Navision, Sage, SAP, JD Edwards, Salesforce, and other similar software is a plus.
  • Prior experience in the education sector a plus.

Only shortlisted candidates will be contacted further. 

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