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Parent/Student Handbook

The Parent Handbook provides parents with: information of both an academic and general nature, details of rules, policies and procedures across the school, and the Student Code of Conduct. Students and parents are encourage to read and understand the provisions herein. Save for the rules, policies, procedures and the Student Code of Conduct, the information contained within this handbook is meant to serve as a guide only and does not purport to create any legal obligations.

Please consult with your child's Principal or any of our administrative departments if you have further queries or any questions that have not been answered in this handbook.

 

Section 1: Introduction

1.1  Welcome Note from Head of School
1.2 Mission, Vision and Core Values
1.3 School Culture
1.4 CIS Husky Paw - Key Development Stages
1.5 CIS Touchstones – Fundamental Core Beliefs
1.6  Purpose of this Handbook
1.7 School Hours and School Timetable
7.1.1 School Hours
7.1.2 Office Hours
7.1.3 School Timetable
1.8 School Calendar
1.9  Security on Campus
1.10  Parking on Campus 
1.10.1 Lakeside Campus 
1.10.2       Tanjong Katong Campus
1.11  Arrival and Departure from School
1.11.1  Lakeside Campus
1.11.2  Tanjong Katong Campus
1.12  Contact Us
1.13 Contact the Rocky's Road House (School Canteen)

 

Section 2: Academics

 
2.1 CIS Academic Curriculum
2.1.1      International Baccalaureate Programmes
2.1.2       The International Baccalaureate Primary Years Programme (PYP)
2.1.3 The International Baccalaureate Middle Years Programme (MYP)
2.1.4 Course Selection for Graduation - Grades 11 and 12
2.1.5 The International Baccalaureate Diploma Programme (IB DP)
2.1.7 The Ontario Secondary School Diploma (OSSD)
2.2 The International Baccalaureate (IB) Learner Profile
2.3 Unique Programmes
2.3.1 The Open Minds Programme
2.3.3 Excursion Week - Grades 4 to 12
2.3.4 WAELP
2.3.5 The Cooperative Education Programme
2.3.7 Community Outreach
2.4 Admissions Regulations and Requirements
2.4.1 MOE Regulations
2.4.2            New Students - Document Submission
2.5 Course Write Ups
2.6 Class Sizes
2.7 Assessment and Reporting
2.7.1 Parent Teacher Interviews / Three Way Conferences / Student Led Conferences
2.7.2 Report Cards
2.8 Homework
2.9 Exam Schedules - Grades 7 to 12
2.10 Academic Appeal Process
2.11 Support Programmes (ESOL and AR)
2.12 Language B (French and Mandarin)
2.13 Books and Supplies
2.14 Lockers
2.15 Programme and Facilities Evaluation

 

Section 3: Independent Service Providers

 
3.1             School Bus Service - Goh Transport Services
3.1.1 Bus Behaviour Regulations
3.1.2 Bus Service Rules
3.1.3         Bus Transport Rates
3.1.4 Goh Transport Contact Details
3.2 School Uniform Supplier - Lim Meng Keng
3.2.1 School Uniform Pricelist

 

Section 4: Private Education Act and the Council for Private Education

   
4.1             EduTrust
4.2 Student Contract
4.3 Supplemental Student Contract

 

Section 5: Student Support Services, Information, Policies and Procedures

   
5.1 New Parent Orientation and Welcome Sessions
5.2         Fee Protection Scheme (FPS)
5.2.1 Introduction to the Fee Protection Scheme
5.2.2 Fee Protection Under The Insurance Scheme
5.2.3       Fee Protection Scheme (FPS) at CIS
5.2.4 Certificate of Insurance
5.2.5 Claim Process
5.2.6 How to Check Your Free Protection Status
5.3 Medical Insurance
5.3.1 Medical Insurance Product Summary
5.3.2 Medical Insurance Benefits Schedule
5.3.3 Claims Procedure
5.4 Health Services - Guidelines and Policies
5.4.1 School Health Care Coordinator
5.4.2 School Health Care Coordinator's Contact Details
5.4.3 Immunisation Requirement
5.4.4 School Health Care Guidelines and Policies
5.4.5 Medication Administration
5.4.6 Student Illness During the School Day
5.4.7 Emergency Contact Information
5.4.8 Parent Absences
5.5 Library and Information Services
5.5.1 Library Opening Hours
5.5.2 Borrowing Books
5.5.3 Additional Online Resources Available
5.5.4 Our Policy for Lost Books
5.5.5 Contact Details for the Library
5.6 Pastoral Care and Counseling
5.7 Attendance Policy
5.8 International Students: Students on a Student Pass
5.8.1 Student Pass E-Cancellation
5.8.2 Other Requirements - Students on a Student Pass
5.9 Staying on Campus (ECE to Grade 8)
5.10 Student Code of Conduct
5.11 Academic Honesty Policy
5.12 Electronic Equipment
5.13 Dress Code
5.13.1 School Uniform
5.13.2 Physical Education Uniform
5.14 Grooming Code
5.15 Dress Code for Field Trips
5.16 Hats and Indoor Shoes
5.16.1 No Hat, Play in the Shade Policy
5.16.2 
 Indoor Shoes - Tanjong Katong Campus
5.17 Bikes and Scooters
5.18 Guests on Campus
5.19 Book Bags
5.20 Lost and Found
5.21 School Telephone Use
5.22 Elevator Use
5.23 Information Technology
5.24 Network System Accounts
5.25 Acceptable (Network) Use Policy
5.26 Laptop Policy
5.27 Communications
5.28 Student Absence Notification
5.29 Modes of Notification
5.30 Change in Ownership / Management
5.31 Change in Contact Details - Phone, Email, Residential Address
5.32 Primary Contact's Responsibilities
5.33 Confidentiality
5.34 Student Agenda
5.35 Yearbooks
5.36 Feedback and Dispute Resolution
5.36.1 Feedbacks, Complaints and Grievances
5.36.2 Dispute Resolution
5.37 Banned or Controlled Substances
5.37.1 Banned or Controlled Substances Policy
5.38 Use of Student Work / Photographs and Videos
5.39 Early Childhood and Kindergarten Programmes
5.40 After School-Hours and Non School Days
5.41 Liability and Insurances
5.42 Notice
5.43 Severability of Provision
5.44 Successors and Assigns
5.45 Governing Law and Dispute Resolution
5.46
5.47 		 Force Majeure
Counterparts 


Section 6: Financial Information and Related Financial Policies

                                                      
 6.1  Inter Campus Transfer
 6.2 Refund / Transfer / Withdrawal Policy - For Students Enrolled on or after 21 December 2009 
 6.2.1 Notification and Arrangement
 6.2.2 Withdrawals for Cause
 6.2.3 Refunds for Withdrawal for Cause
 6.2.5 Refunds for Withdrawal without Cause
 6.2.6 Cooling Off Period
 6.2.7 Deemed Withdrawal
 6.2.8 Transfer / Withdrawal Policy
 6.2.9 Withdrawal Procedure
 6.2.10        Exit Procedure
 6.3 Refund / Transfer / Withdrawal Policy - For Students Enrolled Prior to 21 December 2009
 6.3.1 Notification and Arrangement
 6.3.2 Refunds for Withdrawal for Cause
 6.3.3 Refunds for Withdrawal without Cause
 6.3.4 Refunds for Withdrawal without Cause - Tuition Fees, B&F Fees and Support Programme Fees
 6.3.5 Refunds for Withdrawal without Cause - Family Deposit
 6.3.6 Deemed Withdrawal
 6.3.7 Transfer / Withdrawal Policy
 6.3.8 Withdrawal Procedure
 6.3.9 Exit Procedure
 6.4 Payment of Fees
 6.4.1 Tuition Fees
 6.4.2 Building and Facility Fees
 6.4.3 Support Programme Fees (Where Applicable)
 6.4.4 Late Payment
 6.4.5 Modes of Payment
 6.5 Miscellaneous Fees
 6.6 GST
 6.7 Pro-rating of Fees
 6.8 Offer of Placements - Deferment

 

Section 7: Parents - How Can You Be Involved?

 
7.1              Parent Teacher Association (PTA)                
7.2 Volunteering
7.3            Volunteer Policy
7.4 Open Minds - Volunteer Guidelines
7.5 Policy for Collecting Money for Group Gifts

 

Section 8: Tanjong Katong Campus

 
8.1              Welcome from the Tanjong Katong Principal and Vice Principal             
8.2 Administrative Information
8.3 Whom Should I Contact?
8.4 Tanjong Katong Campus Map
8.5 Homework
8.6 Dress Code
8.6.1        School Uniform
8.6.2 Physical Education (PE) Uniform
8.7 Name Tags for First Day of School (ECE to Grade 3 only)
8.8 Early Childhood and Kindergarten Students - First Week of School
8.9 Canteen Services
8.10 Changes to Canteen Payment System (October 31 Onwards)

 

Section 9: Lakeside Elementary Campus

 
9.1              Welcome from the Elementary Principal       
9.2 Administrative Information
9.3 Whom Should I Contact?
9.4 Lakeside Elementary School Map
9.5 Homework
9.6 Early Childhood and Kindergarten Students - First Week of School
9.7 Name Labels for First Day of School
9.8 Elementary Dress Code
9.8.1        School Uniforms
9.8.2 Physical Education (PE) Uniforms
9.9 Canteen Services

 

Section 10: Lakeside Middle School Campus

   
10.1  Welcome from the Middle School Principal     
10.2 Administrative Information
10.3 Whom Should I Contact?
10.4 Lakeside Middle School Map
10.5 Homework
10.6 Dress Code and Uniform Policy
10.6.1        School Uniform Policy
10.6.2 Dress Code for Grades 4 to 8
10.6.3 Physical Education (PE) Uniform Policy
10.7 Canteen Services
10.7.1 Jurong East Campus (Until October 2011)
10.7.2 Lakeside Campus (October 31 2011 Onwards)

 

Section 11: Lakeside High School Campus

   
11.1           Welcome from the High School Principal
11.2 Administrative Information
11.3 Whom Should I Contact?
11.4 Mission, Vision and Core Values
11.4.1  Culture Statement
11.4.2 CIS Husky Paw - Key Development Stages
11.4.3 CIS Touchstones - Fundamental Core Beliefs
11.5  School Hours
11.6 Lakeside High School Timetable
11.7 Key Dates
11.8 High School Programme Overview
11.9 Student Services (Lakeside Only)
11.10  The International Baccalaureate (IB) Learner Profile
11.11 Exam Schedules
11.12 Academic Appeal Process
11.13 Library Information Services
11.14 High School Promotion Guidelines/Graduation Requirements
11.15 Lakeside High School Map
11.16 Locations on Campus
11.16.1
 Grade 11/12 Study Hall
11.17   Homework Policy
11.18  Pastoral Care and Counselling
11.19 Teacher Advisor Programme
11.20 Student Success Programme
11.21 Orientation for New Students and Parents
11.22     Curriculum Night
11.23 Excursion Week
11.24 Attendance Policy
11.24.1 Extension of Holiday Periods
11.24.1 Emergency Contact Information
11.24.2 Parent Absences
11.25 High School Student Code of Conduct
11.26 Academic Honesty Policy
11.27  Headphones, Cell Phones and Handheld Devices
11.28 Dress Code: School Uniform Policy and Grooming Code
11.28.1  Dress Code: School Uniform
11.28.2 Dress Code: Physical Education Uniform
11.28.3 Dress Code For Field Trips
11.28.4 Grooming Code
11.28.5 Consequences
11.29 Books and Supplies
11.30 Bikes and Scooters
11.31 Guests on Campus
11.32 Lost And Found
11.33  School Telephone Use
11.34 Elevator Use
11.35  Exit Procedure
11.36 Health Care Coordinator
11.37 Medication Dispensation
11.38 Canteen
11.39 Lockers
11.40  Bus Behaviour Regulations
11.41  Yearbooks
11.42  After School Hours and Non-School Days
11.43  Confidentiality
11.44 Use of Student Work/Photographs and Videos
11.45  Feedback and Dispute Resolution
11.46  Banned or Controlled Substances
11.47 Use of Student Work / Photographs and Videos
11.48  Technology
11.49  CIS Information Technology Students
11.50 Network System Accounts
11.51  Acceptable (Network) Use Policy (AUP)
11.52  Laptop Policy and Requirements

 

Section 12: Glossary of Terms

SECTION 12: Glossary of Terms

 
© 2012 Canadian International School. All Rights Reserved.
Canadian International School CPE Registration No: 199002243H
Period of Registration: 8 June 2011 - 7 June 2015
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